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Extended Stay America - Columbia - Columbia Corporate Park
- Other
- Columbia, MD
About this business
Location details
8890 Stanford Blvd., Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not good! The place looked terrible, the counter was old with cigarette burns in the kitchen, cabinets were in very bad shape. The pullout bed spring was broken, my friends had to sleep in incline due to the mattress having no support at the end of bed. It was late, so we waited to tell the front desk in the morning. The bathroom did not look clean at all.
Small rooms and not very clean
We left early. We tried to get another hotel but all were booked up. The room deplorable. Dirty. Cups were used. Shower rod broken from the wall and a safety hazard. The bed was barely a full size and not a twin. Floor was sticky. Asking for a refund.
Had to stay on short notice because of an issue and this was only place available in the area. The hotel is incredibly old, had horrendous odor. Lights did not work in room. There were roaches in the kitchen area. Desk attendant was super helpful given circumstances. Would not recommend stay if other places are available.
Business response:
Dear David, Thank you for sharing your experience with us. We’re sorry to hear that the condition of the room did not meet expectations and that you encountered unpleasant odors and maintenance concerns. We understand how disappointing this must have been, especially under short-notice circumstances. We do appreciate your recognition of the front desk associate’s helpfulness, and your feedback will be shared with the appropriate teams for improvement. While we know that this stay did not meet all of your expectations, we are... read more
I should have read the reviews!!!!!! I needed a place to shower and nap between events I had planned in the area. Check in went okay because on the day of my reservation I was told that there were only 2 housekeepers on staff, and my room may not be available. Once checked in and getting into my room, I discovered that the laminate on bathroom wall was discolored, black/gray stains on the towels and a stain on the sheets. I didn’t complain to the staff as I had no plans of staying overnight. I am grateful that I had shower s... read more
Business response:
Dear Nichole, Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. The concerns you noted regarding the room’s condition are certainly not reflective of the standards we strive to maintain, and we understand how disappointing this must have been during your brief stay. We appreciate your acknowledgment of the convenient location and value. Your comments will be shared with our team to help guide improvements moving forward. We hope to have the chance to welcome you ba... read more
Not recommended Room is not clean. Bathroom door is broken. Smelly and not so clean
Business response:
Dear Madhankumar, We sincerely apologize for the condition of your room. A lack of cleanliness and maintenance issues is not the standard we strive to uphold. Your comments have been shared with our housekeeping and maintenance teams for immediate attention. We truly regret that your experience fell short and appreciate you bringing these concerns to our attention. Please consider giving us another opportunity to make things right in the future. Sincerely, Hotel Management
There was TV was broken, bathroom door would not easily open from the inside. Cockroach in the kitchen, Cockroach by the bathroom and bed. I found lot of object under the bed (shoes, plastic bag, lids of botter) I was very disappointed and could not stay in such nasty and dirty room I requested a refound so I Went to different hotel in the middle of night with my all family. The Strange thing was that the staff hotel at the reception was shocked to learned that I was given Room 206. According to her the room is known to have... read more
Business response:
Dear Stelly, Thank you for sharing such detailed feedback about your experience. We're truly sorry to hear about the condition of the room and the discomfort it caused you and your family. The issues you described are unacceptable and fall far below the standards we strive to uphold. Your comments regarding cleanliness, maintenance concerns, and your interaction at the front desk have been noted and will be thoroughly reviewed. We sincerely regret the frustration and disappointment this caused and hope to have the opportunit... read more
Frequently asked questions about Extended Stay America - Columbia - Columbia Corporate Park
How is Extended Stay America - Columbia - Columbia Corporate Park rated?
Extended Stay America - Columbia - Columbia Corporate Park has a 3 star rating with 2,398 reviews.
When is Extended Stay America - Columbia - Columbia Corporate Park open?
Extended Stay America - Columbia - Columbia Corporate Park is open now. It will close tomorrow at 12:00 a.m.