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Extended Stay America - Columbia - Columbia Corporate Park
- Other
- Columbia, MD
About this business
Location details
8890 Stanford Blvd., Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This place is absolutely disgusting don’t come here stay far away. I can’t even believe this come up as an option. I’m absolutely appalled do not consider this place. It’s so filthy.
Business response:
Dear Andres, We are truly sorry your experience did not meet the standards we strive to uphold. We understand how upsetting this must have been and sincerely apologize for the condition of your room. While we work hard to provide a clean and comfortable environment, we fell short during your visit. Your feedback has been shared with our team, allowing us to take steps to prevent similar issues in the future. We remain committed to improving the guest experience and hope you consider giving us another opportunity to offer the... read more
We were very disappointed with the cleanliness of the property. The floors were noticeably sticky, the exhaust fan was inoperable, and despite our request, the front desk refused to clean, citing a bi-weekly cleaning policy
Business response:
Dear Shelly, Thank you for reviewing your stay with us. We were sorry to learn that the cleanliness of your accommodations did not meet expectations and that your request for housekeeping was not fulfilled. We understand the importance of a clean and comfortable environment, and we are disappointed that this was not your experience. Housekeeping is provided on a bi-weekly schedule, with additional services available upon request for a nominal fee. We regret that this was not clearly explained during your stay. Your feedback ... read more
Dirty
Business response:
Dear Guest, We sincerely apologize for not meeting your expectations during your recent stay at our hotel. We deeply regret any inconvenience you experienced, especially regarding your concerns with the upkeep of our property, which is of utmost importance to us. Your feedback is invaluable, and we will address this matter with our housekeeping team to ensure such oversights do not recur. Your satisfaction is our top priority; therefore, we sincerely hope you will consider granting us another opportunity to host you in the f... read more
My room smelled like cigarettes, room very outdated and needs deep clean,for the price charged for one night stay it was not satisfactory.
Business response:
Dear Guest, Thank you for providing your feedback. We regret that the condition of your room did not meet your expectations, especially regarding cleanliness and comfort. It is important that every guest feels welcomed in a fresh and well-maintained environment, and we apologize for falling short during your visit. Your comments will be shared with the appropriate team members as part of ongoing efforts to enhance our accommodations. We appreciate your honesty and hope you might consider giving us another chance to provide a... read more
The first room had a hole in the baseboard. The fabric on the couch was worn and frayed. The second room had water stained bathtub or was that pure dirt? Absolutely would never stay at this hotel ( I left after 15 minutes..how long it took me to find another hotel in the area). DO NOT STAY AT THIS HOTEL!
Business response:
Dear Guest, Thank you for sharing your experience. It is truly disappointing to learn that the condition of your accommodations fell far below expectations. Such situations are understandably frustrating and do not reflect the standard of comfort we aim to provide. Your feedback is important and will be taken seriously as part of ongoing efforts to enhance guest satisfaction. We sincerely apologize for the inconvenience and regret that your stay ended prematurely. Should you consider staying again in the future, we would wel... read more
Property smells, people that stays have no class, to much noise at night
Business response:
Dear Guest, Thank you for sharing your thoughts. Creating a comfortable and pleasant environment for all guests is very important, and feedback like yours helps highlight areas for continued attention. We understand how peace and quiet contribute to a positive stay, and efforts are always ongoing to maintain a welcoming atmosphere. Your observations are appreciated and will be considered carefully. We hope you’ll consider giving us another chance in the future to provide a more enjoyable experience. Sincerely, Hotel Manageme... read more
The kitchen was moldy. The counters in both kitchen and the bathroom had cigarette burns everywhere. Paint was peeling. The kitchen floor was warped.
Business response:
Dear Guest, We're truly sorry your stay was met with such disappointing conditions, and we sincerely apologize for the discomfort this caused. What you described falls far short of the standards we aim to provide, and we understand how frustrating it must have been. We are committed to providing all our guests with a comfortable and enjoyable experience; therefore, we truly regret this has impacted your stay. Your concerns have been shared with our team so we can address these issues and prevent similar experiences moving fo... read more
The room smelled like someone died in it, definitely long term tenants too, at this location! Box fans in most of the windows tell you that… asked for another room and they said that they were sold out… but all the guest get there room number after they check in… you couldn’t give me a room that hasn’t been checked into, yet?!!
Business response:
Dear Guest, We’re truly sorry for the discomfort and frustration you experienced during your stay. The odor and overall environment you described is not what we want any guest to experience. While we strive to honor requests, there are times when we do not have the room unoccupied and available. We understand your frustration, and we regret not being able to offer an alternative room this time. Your concerns have been noted and shared with our team, as we are committed to improving the quality and comfort of our accommodatio... read more
Frequently asked questions about Extended Stay America - Columbia - Columbia Corporate Park
How is Extended Stay America - Columbia - Columbia Corporate Park rated?
Extended Stay America - Columbia - Columbia Corporate Park has a 3 star rating with 2,411 reviews.
When is Extended Stay America - Columbia - Columbia Corporate Park open?
Extended Stay America - Columbia - Columbia Corporate Park is open now. It will close tomorrow at 12:00 a.m.