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Extended Stay America - Columbia - Columbia Corporate Park
- Other
- Columbia, MD
About this business
Location details
8890 Stanford Blvd., Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The first room had a hole in the baseboard. The fabric on the couch was worn and frayed. The second room had water stained bathtub or was that pure dirt? Absolutely would never stay at this hotel ( I left after 15 minutes..how long it took me to find another hotel in the area). DO NOT STAY AT THIS HOTEL!
Business response:
Dear Guest, Thank you for sharing your experience. It is truly disappointing to learn that the condition of your accommodations fell far below expectations. Such situations are understandably frustrating and do not reflect the standard of comfort we aim to provide. Your feedback is important and will be taken seriously as part of ongoing efforts to enhance guest satisfaction. We sincerely apologize for the inconvenience and regret that your stay ended prematurely. Should you consider staying again in the future, we would wel... read more
Property smells, people that stays have no class, to much noise at night
Business response:
Dear Guest, Thank you for sharing your thoughts. Creating a comfortable and pleasant environment for all guests is very important, and feedback like yours helps highlight areas for continued attention. We understand how peace and quiet contribute to a positive stay, and efforts are always ongoing to maintain a welcoming atmosphere. Your observations are appreciated and will be considered carefully. We hope you’ll consider giving us another chance in the future to provide a more enjoyable experience. Sincerely, Hotel Manageme... read more
The kitchen was moldy. The counters in both kitchen and the bathroom had cigarette burns everywhere. Paint was peeling. The kitchen floor was warped.
Business response:
Dear Guest, We're truly sorry your stay was met with such disappointing conditions, and we sincerely apologize for the discomfort this caused. What you described falls far short of the standards we aim to provide, and we understand how frustrating it must have been. We are committed to providing all our guests with a comfortable and enjoyable experience; therefore, we truly regret this has impacted your stay. Your concerns have been shared with our team so we can address these issues and prevent similar experiences moving fo... read more
The room smelled like someone died in it, definitely long term tenants too, at this location! Box fans in most of the windows tell you that… asked for another room and they said that they were sold out… but all the guest get there room number after they check in… you couldn’t give me a room that hasn’t been checked into, yet?!!
Business response:
Dear Guest, We’re truly sorry for the discomfort and frustration you experienced during your stay. The odor and overall environment you described is not what we want any guest to experience. While we strive to honor requests, there are times when we do not have the room unoccupied and available. We understand your frustration, and we regret not being able to offer an alternative room this time. Your concerns have been noted and shared with our team, as we are committed to improving the quality and comfort of our accommodatio... read more
It’s a no stars hotel It is really wrong to give extended stay America a 2 stars and a half It should have no stars It’s miss lead It should have no stars
Business response:
Dear Guest, We’re truly sorry to hear that your experience did not meet your expectations. Our team's first priority is making sure that every guest has an exceptional stay, and we sincerely apologize for any discomfort or frustration caused during your stay. Your feedback is important and will be shared with our team as we continue working to improve the quality and consistency of our services. We genuinely hope you’ll consider giving us another opportunity to provide a better experience in the future. Sincerely, Hotel Mana... read more
Bathroom was not clean, even after asking for it to be cleaned. Roaches were also in the room.
Business response:
Dear Guest, Thank you for taking the time to share your experience. We are genuinely sorry to hear that your visit did not meet expectations. Ensuring a clean and comfortable environment is a top priority, and we regret that this was not reflected during your stay. Your feedback has been shared with our team for prompt attention. We truly value your comments and hope to have the opportunity to provide a stay that better reflects our standards. Sincerely, Hotel Management
I wouldnt let my dog stay here! And they didnt issue my refund after I was only there for a few hours to discover their dirty establishment!
Business response:
Dear Guest, Thank you for sharing your feedback. We deeply regret that your experience fell short of expectations. Cleanliness and guest satisfaction are top priorities for us, and we are sorry to hear that your stay was impacted. We understand your frustration regarding the refund and are committed to resolving such issues efficiently. Your comments have been shared with our team for further review, and we hope to have the opportunity to provide a better experience in the future. Sincerely, Hotel Management
There was not a means to indicate on the reservation that I was bringing pets, which likely is a deficiency on the Expedia side. Not having that function obscures the true cost of the stay. I understand that most facilities would have a pet fee, however I was surprised that the facility charged $26/pet/day - adding over $100 to the cost of my 2-night stay. The bed in the room did not have a blanket. Unfortunately for us, my spouse & I did not notice the lack until we went to bed, at which point there was no one at the front ... read more
Business response:
Dear Guest, Thank you for taking the time to share your experience. It's clear that several aspects of your stay did not meet expectations, and your detailed feedback is appreciated. We understand how important it is for guests to feel fully prepared for their stay, especially when traveling with pets, and we recognize how frustrating unexpected charges or missing essentials can be. Your comments regarding room readiness and communication have been noted and will be reviewed with our team to help guide improvements. While it... read more
Frequently asked questions about Extended Stay America - Columbia - Columbia Corporate Park
How is Extended Stay America - Columbia - Columbia Corporate Park rated?
Extended Stay America - Columbia - Columbia Corporate Park has a 3 star rating with 2,398 reviews.
When is Extended Stay America - Columbia - Columbia Corporate Park open?
Extended Stay America - Columbia - Columbia Corporate Park is open now. It will close tomorrow at 12:00 a.m.