Extended Stay America - Columbia - Columbia Parkway

Business response:

Seoin, thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America. We are glad to know you enjoyed our super location close to many places and that you had a nice time with us. Thank you again for taking the time to write about your stay. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Kianni, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Dennis, thank you for posting a review of your stay. We're glad our location close to several restaurants and I-95 was ideal for you and that you found us to be at a fair price. However, we're sorry you were not completely satisfied with our beds. Please know our front desk is available to address issues such as this, and we would have been happy to provide you with another room upon request. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management 

Business response:

Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Gregory, it was a pleasure reading your review of Extended Stay America. We have an exceptional team whose top priority is making sure every guest is comfortable and satisfied, so we look forward to sharing your compliments with them. We are grateful for the recommendation and look forward to welcoming you back soon! Sincerely, Hotel Management 

Business response:

Kevin, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Business response:

We appreciate your rating and are happy you liked various aspects of your stay, but sorry, we weren't at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America. We are delighted to know you were impressed with our perfect location and that you were impressed with our associates. It was a pleasure having you as our guest, and we look forward to seeing you back soon. Sincerely, Hotel Management