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Extended Stay America - Columbia - Columbia Parkway
- Hotels
- Columbia, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8870 Columbia 100 Pkwy., Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wedding Anniversary WEEKEND ✝⛪📖 It was our Anniversary WEEKEND Enjoyed ourselves. We see MD, DC And the African American museum 😎✝
Business response:
Percy, thank you for choosing Extended Stay America for your Wedding Anniversary. We’re glad to know you enjoyed your time with us and that our location was convenient for you. We invite you to stay with us again the next time you are in Columbia. Sincerely, Hotel Management
Business response:
Jamila, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Average room; poor breakfast by comparison to others in area; very convenient location.
Business response:
William, thank you for reviewing your stay. It is good to know you liked our convenient location, but we are sorry that you were unhappy with our breakfast offerings. We will certainly share your feedback with the appropriate team regarding food and beverage selections at our hotel. We hope you give us another chance to serve you better in the future. Sincerely, Hotel Management
Just eh....... Extended stay is mediocre at best. First room we were in was disgusting. Questionable stains all over furniture and bedding. Moved to a different room, a tad cleaner. With some simple updating and a good scrubbing, this place would be great.
Business response:
Thank you for your candid feedback. We are glad that your overall stay was enjoyable, but we are sorry for the issues you had in your initial room and the inconvenience it caused. We appreciate you letting us know how we can improve as well as what we are doing right. We would love the opportunity to serve you again soon. Sincerely, Hotel Management
Front desk needs to be better manned. it seems front desk is hardly manned. I had to wait a while to check in before someone showed up and then wait a while when I checked out. I thought the facility itself was OK and the room too. i really liked the kitchenette in there. however, it seemed a lot of construction workers stay here for extended days and they seemed to be hanging out, loitering about at odd days of the night around the paremeter...smoking and just there. It was a bit odd scene for me to take in as a female busi... read more
Business response:
Jisoo, thank you for reviewing our hotel. We’re glad to know you were pleased with your well-appointed room and that overall you had a satisfactory stay. However, we’re sorry for the difficulties you had at the time of check-in and check-out. We have discussed your feedback with our front desk in order to improve our service moving forward. We hope you will consider giving us a second chance the next time you are in Columbia. Sincerely, Hotel Management
Business response:
Emmanuel, thank you for sharing your kind rating. It is great to see you enjoyed your visit and that you were satisfied with all that we have to offer at Extended Stay America. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Need some work Our room stunk like old sweat socks. Musty smell. Smell of weed in hallway and bikes for sale at the one end. Just looking like someone was really an extended stay! Front desk nice and helpful. Could be a nice hotel just needs to be cleaned up a bit.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
Business response:
Thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Usually great, but... Stayed 4 times. All were great and without a hitch. Our most recent stay was disappointing. First, an hour after we checked in, another guest had the same room key and tried to get in Our room. They double booked the room, apparently. I complained to night staff and she hardly acted like she cared. Night staff also made a mistake on our payment, then locked us out of our room. Previously we paid all at once. But she would not listen and tried charging us per night. The daytime staff fixed the problem. T... read more
Business response:
It is disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Columbia Parkway
How is Extended Stay America - Columbia - Columbia Parkway rated?
Extended Stay America - Columbia - Columbia Parkway has a 4.2 star rating with 1,214 reviews.
When is Extended Stay America - Columbia - Columbia Parkway open?
Extended Stay America - Columbia - Columbia Parkway is open now. It will close tomorrow at 12:00 a.m.