This profile has been claimed by the business owner or representative.
Extended Stay America - Columbia - Columbia Parkway
- Hotels
- Columbia, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8870 Columbia 100 Pkwy., Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
They offer very little other than a vending machine. Breakfast was cheap muffins and granola bars. Bathroom was super tiny had to dance around the toilet and door just to get out. Definitely not worth the proce paid!
Business response:
Thank you for staying with us.We are sorry our hotel did not meet your expectations and that you were unhappy with our grab-and-go breakfast choices. We have shared your feedback with appropriate individuals in our organization to take corrective actions and to improve our future guests' experience. We sincerely hope you will consider giving us another opportunity to serve you better in the future. Sincerely, Hotel Management
April Stay Only issue was the TV service which was Satellite and due to weather it was horrible.
Business response:
Markeith, thank you for the review of Extended Stay America. We are delighted to know you liked our offerings and that we were able to meet your expectations for a great stay. However, we are sorry for any inconvenience caused to you. Thank you once more for being our guest, and we look forward to serving you again soon. Sincerely, Hotel Managemen
Business response:
We appreciate your rating and are happy you liked various aspects of your stay. However, we are sorry we were not at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
We are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Business response:
Alphonso, thank you for your visit. We are glad to see that overall you had a good stay; however, we apologize for failing to meet some of your expectations. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Average Stay As we checked in, the room we were first provided smelled like an ashtray. Not the staff’s fault, just an inconsiderate guest not respecting policies while staying in a non-smoking room. The front desk receptionist was nice enough to provide us another room! The rooms are average, not bad but not excellent. If you’re looking for fresh air in the rooms, look elsewhere because you cannot open the windows they are barred shut. However the air conditioning provided amazing circulation so it got rid of the stuffiness... read more
Business response:
Thank you for choosing our hotel for your overnight stay. We are glad to read you had a comfortable stay and liked the service provided by our staff. However, we are sorry for not meeting all of your expectations. We value your feedback as it will help us improve our facilities moving forward. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Columbia Parkway
How is Extended Stay America - Columbia - Columbia Parkway rated?
Extended Stay America - Columbia - Columbia Parkway has a 4.2 star rating with 1,299 reviews.
When is Extended Stay America - Columbia - Columbia Parkway open?
Extended Stay America - Columbia - Columbia Parkway is open now. It will close tomorrow at 12:00 a.m.