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Extended Stay America - Columbia - Northwest/Harbison
- Hotels
- Irmo, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1170 Kinley Rd., Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I booked my room on Expedia, but when i arrived, the room I booked wasn’t available. Once we got that squared away, I went in the room and noticed that the shower wasn’t cleaned. There was suds and dirt left from the previous guest. The lady at the front desk came to my room and personally cleaned the bathroom. I will not stay at this location again!
Business response:
Keona, thank you for your comments. We are sorry for the reservation issue you encountered upon arrival and regret the cleanliness issue you had in the bathroom. We have shared your review with our associates and assure you we are taking every possible measure to correct our shortcomings. Please will consider a return visit. We will do everything we can to make sure your next stay is great! Sincerely, Hotel Management
It was a really nice place. We got there late due to driving alot. They gave us a room and when we walk into it there was someone already there and it scare us and we had to take our luggage all the way down again to get a room which had a further walk because a elevator was down
Business response:
Helena, thank you for your review. We apologize for the difficulties you faced while you were here. Though we are confident these were isolated incidents, we’re reviewing this with our staff to make sure such scenarios are prevented from happening again. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
The stuff is the friendliest I’ve ever seen! The rooms are so roomy and nice.
Business response:
Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was pleased to learn you enjoyed your stay, found your suite comfortable, and the staff friendly. Thank you again for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management
Clean and efficient . Could use more Breakdast items.
Business response:
Thank you for the great review of your stay at Extended Stay America! We know how important it is to stay in a clean, comfortable, and well-maintained property, so thank you for your lovely comments! We value your suggestions and hope to see you the next time you are in the area. Sincerely, Hotel Management
Neat and Clean Easy Check In Limited Breakfast Selections
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed our clean property and liked the service provided by our front desk associates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Irmo trip. Overall ok. Had to reconnect tv coaxial cable to outlet and TV as it had been completely disconnected and was on floor behind dresser. Room smelled musty but was clean.
Business response:
David, thank you for choosing our hotel Extended Stay America. We are glad to know you had a pleasant stay with us. However, we regret the inconvenience caused. Your feedback has been discussed with the appropriate team to ensure we inspect all our rooms thoroughly before allotting to our future guests. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Northwest/Harbison
How is Extended Stay America - Columbia - Northwest/Harbison rated?
Extended Stay America - Columbia - Northwest/Harbison has a 4.3 star rating with 1,256 reviews.
When is Extended Stay America - Columbia - Northwest/Harbison open?
Extended Stay America - Columbia - Northwest/Harbison is open now. It will close tomorrow at 12:00 a.m.