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Extended Stay America - Columbia - Northwest/Harbison
- Hotels
- Irmo, SC
About this business
Location details
1170 Kinley Rd., Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Joyce, thank you for being our guest. It was a pleasure hosting you at Extended Stay America - Columbia - Northwest/Harbison. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, General Manager
the place Much needed rest, very quite.
Business response:
Julius, thank you for being our guest. We are pleased you had an overall nice stay and enjoyed being with us. We hope you will choose Extended Stay America - Columbia - Northwest/Harbison whenever you are in this area. Sincerely, General Manager
Everything is good besides the breakfast.
Business response:
Dawn, It's great to read you enjoyed your stay and our facilities and service were to your satisfaction. We value your feedback. Please visit Extended Stay America - Columbia - Northwest/Harbison again the next time you are in the area. Sincerely, General Manager
Pleasantly surprised. Wonderful. Large room. Must bring your own plates, glasses, utensils but overall very nice. Not really a continental breakfast. But great coffee and breakfast bars.
Business response:
Christine, thank you for selecting Extended Stay America - Columbia - Northwest/Harbison for your visit and for sharing your comments. We are thrilled to read that you loved your spacious room and the breakfast we serve. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Business response:
Cynthia, many thanks for taking the time to post your rating online. We are glad that you were left our hotel with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Columbia - Northwest/Harbison. Sincerely, General Manager
We booked 2 rooms. They were overbooked when we checked in and we were only able to get 1 room. Not really hotels fault. But they did not really apologize either. Room was OK. Looked a little rough but was clean.
Business response:
We are terribly sorry about the issues you experienced with your reservation, and even more that we did not appropriately correct the situation. Your comments have been discussed with the team, and we are reviewing our procedures so this does not happen again. We hope you will give us another chance to make this up to you and demonstrate a better hospitality from our team. Sincerely, General Manager
OK hotel for a quick stay My experience was not bad until I found a palmetto bug crawling in the towels in the bathroom.
Business response:
Chris, thank you for staying with us. It’s our pleasure knowing you loved our location and enjoyed being with us. However, we are sincerely sorry for the housekeeping issues you experienced. We have procedures in place so that this does not happen, so we will investigate where we fell short. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager
Business response:
Thank you for staying at Extended Stay America - Columbia - Northwest/Harbison. We are thrilled to know you had a comfortable stay and that we met all your expectations. It was our pleasure hosting you. We look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Thank you for the 5-star rating and staying at Extended Stay America - Columbia - Northwest/Harbison. We are thrilled to know you were impressed with our hospitality. Thanks again for being our guest. We look forward to welcoming you back soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Columbia - Northwest/Harbison
How is Extended Stay America - Columbia - Northwest/Harbison rated?
Extended Stay America - Columbia - Northwest/Harbison has a 3.5 star rating with 1,887 reviews.
When is Extended Stay America - Columbia - Northwest/Harbison open?
Extended Stay America - Columbia - Northwest/Harbison is open now. It will close tomorrow at 12:00 a.m.