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Extended Stay America - Columbia - West - Interstate-126
- Hotels
- Columbia, SC
About this business
Extended Stay America Hotel Columbia - West - Interstate 126 is located at 450 Gracern Rd, Columbia, SC. This business specializes in Hotels & Motels and Other Lodging.
Location details
450 Gracern Rd., Columbia, SC, 29210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The first room they put in had bedbugs and roaches .... Then they took so day the next day to switch my room..... But the guy at the front desk was very nice of the just cleaned up and fixed it up... And keep the nice staff it would be awesome
Business response:
Dear Patrick,Thank you for your feedback, and we deeply apologize for the issues you encountered with the room, including the presence of bedbugs and roaches. This is certainly not the experience we aim to provide, and we regret the inconvenience it caused. While we are pleased to hear that our front desk staff was helpful, we recognize that this situation fell far short of your expectations. Please be assured that we are taking immediate action to address cleanliness and pest control to prevent this from happening again. We... read more
A Great Port in A Storm An emergency stay during Hurricane Helene power outage. Amazingly helpful and supportive staff and manager. They were pulling out all the stops to accommodate storm refugees and turn over rooms as fast as possible. It was nice to be able to walk to Riverbanks Zoo, and a Waffle House and 7-11 store right across the street made it easy and cheap to get outside as soon as weather permitted.
Business response:
Jennifer, thank your positive response. We look forward to hosting you again soon.
A
No breakfast, apparently new owners and there is No breakfast
Business response:
Dear angel, Thank you for your feedback. We understand the importance of breakfast during your stay. We strive to offer a convenient grab-and-go breakfast option to ensure you start your day right. We're continuously working to enhance our guests' experiences and appreciate your understanding. We hope you'll consider staying with us again, allowing us the opportunity to provide you with an improved experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Columbia - West - Interstate-126
How is Extended Stay America - Columbia - West - Interstate-126 rated?
Extended Stay America - Columbia - West - Interstate-126 has a 4.5 star rating with 1,690 reviews.
When is Extended Stay America - Columbia - West - Interstate-126 open?
Extended Stay America - Columbia - West - Interstate-126 is open now. It will close tomorrow at 12:00 a.m.