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Extended Stay America - Columbia - West - Interstate-126

4.5
  • Hotels
  • Columbia, SC

About this business

HospitalityHotels

Extended Stay America Hotel Columbia - West - Interstate 126 is located at 450 Gracern Rd, Columbia, SC. This business specializes in Hotels & Motels and Other Lodging. 

Location details

450 Gracern Rd., Columbia, SC, 29210, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.51,690 reviews
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Patrick's profile image
Patrick 
a week ago

The first room they put in had bedbugs and roaches .... Then they took so day the next day to switch my room..... But the guy at the front desk was very nice of the just cleaned up and fixed it up... And keep the nice staff it would be awesome 

Business response:

Dear Patrick,Thank you for your feedback, and we deeply apologize for the issues you encountered with the room, including the presence of bedbugs and roaches. This is certainly not the experience we aim to provide, and we regret the inconvenience it caused. While we are pleased to hear that our front desk staff was helpful, we recognize that this situation fell far short of your expectations. Please be assured that we are taking immediate action to address cleanliness and pest control to prevent this from happening again. We... read more

Ashley's profile image
Ashley 
2 weeks ago
eduardo's profile image
eduardo 
2 months ago
Madison's profile image
Madison 
2 months ago
Jennifer's profile image
Jennifer 
3 months ago

A Great Port in A Storm An emergency stay during Hurricane Helene power outage. Amazingly helpful and supportive staff and manager. They were pulling out all the stops to accommodate storm refugees and turn over rooms as fast as possible. It was nice to be able to walk to Riverbanks Zoo, and a Waffle House and 7-11 store right across the street made it easy and cheap to get outside as soon as weather permitted. 

Business response:

Jennifer, thank your positive response. We look forward to hosting you again soon. 

Steffanie's profile image
Steffanie 
4 months ago
Barrett's profile image
Barrett 
4 months ago
TRONG's profile image
4 months ago

A 

angel's profile image
7 months ago

No breakfast, apparently new owners and there is No breakfast 

Business response:

Dear angel, Thank you for your feedback. We understand the importance of breakfast during your stay. We strive to offer a convenient grab-and-go breakfast option to ensure you start your day right. We're continuously working to enhance our guests' experiences and appreciate your understanding. We hope you'll consider staying with us again, allowing us the opportunity to provide you with an improved experience.Sincerely,Hotel Management 

Frequently asked questions about Extended Stay America - Columbia - West - Interstate-126

How is Extended Stay America - Columbia - West - Interstate-126 rated?

Extended Stay America - Columbia - West - Interstate-126 has a 4.5 star rating with 1,690 reviews. 

When is Extended Stay America - Columbia - West - Interstate-126 open?

Extended Stay America - Columbia - West - Interstate-126 is open now. It will close tomorrow at 12:00 a.m.