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Extended Stay America - Columbia - West - Interstate-126
- Hotels
- Columbia, SC
About this business
Extended Stay America Hotel Columbia - West - Interstate 126 is located at 450 Gracern Rd, Columbia, SC. This business specializes in Hotels & Motels and Other Lodging.
Location details
450 Gracern Rd., Columbia, SC, 29210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
One person can make a real difference. What made our stay good was a person. Her name is Shiela. She was the front desk person, and was super busy, but went out of her way to make our stay comfortable. She got us two chairs because there were none in the room, brought us dishes even though she was slammed with people checking in, and in short, seemed to really care about our stay (unlike other Extended Stays we have visited). The maintenance in the room was poor (broken drawer, shelf without brace, etc.), and the cleanliness... read more
Business response:
Dear Gerald, Thank you for sharing your positive experience with our service and Shiela's attentiveness and quick response. We shall continue to serve you with such a positive attitude at our hotel. However, we are sorry for not meeting a few expectations and will work to address them on a priority basis so that our future guests do not have the same problems. Please return and give us the opportunity to serve you again.Sincerely,Hotel Management
Typical extended stay motel. Room smelled of past cooking, property dirty, room needed to be vacuumed and mopped. Next to interstate so very noisy. Pros: staff were friendly. Would not likely stay here again, price is cheap, and in this case you get what you paid for.
Business response:
Dear Jeffrey, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We will look into the instances you mentioned, as we are committed to offering better service for our guests. We look forward to the opportunity to welcome you back soon.Sincerely,Hotel Management
Business response:
We are glad you enjoyed your stay and hope you will reserve a stay with again in the future!
Easy check-in, location is in a great place, staff extremely nice
Business response:
Dear William, Thank you for posting such kind comments about our hotel, especially our staff. We make every effort to provide service above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We are glad our location was convenient for everything you wanted to do on this visit. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management
I actually enjoyed my stay , I just had like two bugs in my room not like big bugs or anything. Just typically bugs that can sneak in. It was crack in the bathroom but other than that great stay.
Great for the rate Staff was very friendly and profesional
Business response:
Dear Guest, We, the entire team at Extended Stay America, would like to express our gratitude for your kind comments about our hotel. In particular, we appreciate your positive remarks regarding our staff. We strive to offer the level of service our guests expect and deserve, so it is always heartening to receive recognition for our efforts. We aim to create loyal customers who will return at every opportunity. Thank you for mentioning what a great value we offer to our guests, and we look forward to seeing you soon.Sincerel... read more
Frequently asked questions about Extended Stay America - Columbia - West - Interstate-126
How is Extended Stay America - Columbia - West - Interstate-126 rated?
Extended Stay America - Columbia - West - Interstate-126 has a 4.5 star rating with 1,690 reviews.
When is Extended Stay America - Columbia - West - Interstate-126 open?
Extended Stay America - Columbia - West - Interstate-126 is open now. It will close tomorrow at 12:00 a.m.