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Extended Stay America Hotel Columbia - West - Interstate 126 is located at 450 Gracern Rd, Columbia, SC. This business specializes in Hotels & Motels and Other Lodging.
450 Gracern Rd., Columbia, SC, 29210, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
, average I would rate 5 out of 10 because of a few issues with the room, my microwave was trash and didn't have a plate in it and since the weather has turned cold on us the door doesn't fit snug so cool siryis comic into the room,! Management has been nice and friendly
Business response:
Thank you for your review of your recent stay. Although you liked our friendly staff, we are sorry your room did not provide the comforts you desired. Your feedback will be shared with our housekeeping and maintenance teams for review and action. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
I liked that the attendant was very nice and the place was clean and very warm place awesome view
Business response:
Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was so pleased to learn you enjoyed the view, found your suite comfortable, and the staff friendly and professional. Thank you again for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management
I like the rooms how big they are and how clean they are and your desk person was very nice
Business response:
Monica, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you liked our front desk staff and enjoyed your clean, spacious suite. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Low weekly rates and friendly staff. This location is very quite and low traffic.
Business response:
Thank you for being our guest at Extended Stay America. We are glad you liked our location and that you were impressed with our associates. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
The price was really good. But they say you get what you pay for. I was in town for a baby shower and needed to stay over night this was close to downtown so I thought it would be a nice location. The room reeked of smoke, there were roaches in the shower. The bathroom door had holes in it. The area had a horrible smell. I do not recommend this place to anyone!
Business response:
Thank you for being our guest while you were here for a baby shower. We are sorry for the issues you encountered with the odor and insects in your room. Be assured this has been shared with the housekeeping department to ensure a better experience going forward. Our pest control provider will service the hotel, and we are working to ensure procedures are being followed to prevent any future instances. On a positive note, we are happy you found us to be an affordable value. Thank you again, and we hope you will consider and g... read more
Columbia tailgate weekend! Not Great
Business response:
Richard, thank you for your review. We are pleased you enjoyed your stay overall. But it seems we missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Extended Stay America - Columbia - West - Interstate-126 has a 4.5 star rating with 1,690 reviews.
Extended Stay America - Columbia - West - Interstate-126 is open now. It will close tomorrow at 12:00 a.m.