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Extended Stay America - Columbia - West - Interstate-126
- Hotels
- Columbia, SC
About this business
Extended Stay America Hotel Columbia - West - Interstate 126 is located at 450 Gracern Rd, Columbia, SC. This business specializes in Hotels & Motels and Other Lodging.
Location details
450 Gracern Rd., Columbia, SC, 29210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff is really friendly, polite and helpful. Being pet friendly is great. New tv and great channel selections.
Business response:
Thank you for choosing Extended Stay America for your recent visit. We are glad you had an overall pleasant stay, liked our courteous staff and our pet-friendly environment. It is also nice to know you enjoyed our television channel selections. We look forward to your next visit. Sincerely, Hotel Management
It was fast and easY thats really alll so making it where I need to say more is inconvenient!!!!!!
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management
I like how it was close to the highway, and it was very easy to find my way around.
Business response:
Thank you for taking the time to review your stay at Extended Stay America. We agree with you - our location close to the highway makes us an easy stop for your stay. We look forward to having you as our guest again whenever your travels bring you back to our area. Sincerely, Hotel Management
Fair The entrances Sidewalks need to be pressure washed Cleaned Nasty walkways
Business response:
On behalf of our team, we appreciate you staying with us and providing a review. Our team is committed to providing clean accommodations for our guests, and we apologize this was not the case during your stay. Please know your feedback has been shared with the housekeeping team to ensure a review of our processes. Thank you for your feedback, and we would appreciate the opportunity to welcome you back soon. Sincerely, Hotel Management
Not a fan of this one Noisy. Outside of building smelled badly. Kitchen sink faucet was broken; toilet clogged first night. Tv reception was horrible- although we weren’t in the room very long. Never saw the ‘breakfast to go’ other than some bad coffee. I’ve stayed at other Extended Stays with much better accommodations.
Business response:
Debra, thank you for being loyal to our brand and for the candid review. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We fell short in making that happen for you, and we are truly sorry. We have shared your concerns with our staff, and we are taking appropriate measures to ensure these issues are not repeated. We hope you will consider giving us the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Tired motel-style outside access. Kichenettes are functional, but you have to ask for utensils (assume extra charge...?). I stayed only two nights so did not need them. Saw some bugs/small roaches but nothing unexpected From a place with kitchenettes - there was a large gap under the entrance door, very surprised bug problem was not worse. The “non-smoking” room smelled poorly if smoke (had to get Fabreze!). Coffee and some breakfast bars in the lobby each morning, but that’s it. I think you get what you pay for!
Business response:
Thank you for the feedback. We apologize that your non-smoking room had a smoke odor. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. We are also sorry for the insects you saw in your room. You are absolutely correct to expect a comfortable, clean environment when staying with us. Although we treat regularly, to uphold our company's high standards, we have contacted our pest control provider to address the issue as quickly as possible. Kindly note, as per our brand stand... read more
Great location. Easy access from Interstate. Very reasonable price.
Business response:
Thank you for taking the time to share your gracious review. We are delighted to know you liked the affordable value we offer and that you were impressed with our ideal location close to the interstate and other venues. Your feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - West - Interstate-126
How is Extended Stay America - Columbia - West - Interstate-126 rated?
Extended Stay America - Columbia - West - Interstate-126 has a 4.5 star rating with 1,690 reviews.
When is Extended Stay America - Columbia - West - Interstate-126 open?
Extended Stay America - Columbia - West - Interstate-126 is open now. It will close tomorrow at 12:00 a.m.