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Extended Stay America - Columbia - West - Interstate-126
- Hotels
- Columbia, SC
About this business
Location details
450 Gracern Rd., Columbia, SC, 29210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not only did we have a room booked for 3months ahead of time we called let them know running late but still be there, when went to check in Told us No Rooms Available… Everything else was sold out ir too expensive so I took a look found a room so yes I found our room to stay in at there establishment. The 2nd night found someone had entered our room thru the window as it was nicely placed on floor near front door and they left a nice big brown present in the toilet least they could have done is flush…lol.
Worst experience ever, the bathroom was missing the sink pipes, and I was told they would give me a different room which never happened the four days I was there, constantly had to kill roaches and some type of worm looking things which means they do not treat the property for bugs. I was told I would get some money back, that didn’t happen as well..
Roach infested Busted in room 310 and the middle of the night I wake up to a swarm of cockroaches swimming on the floor.
Place was dirty. Not too cleanly. I just needed a quick stay nearby which is why I booked. Don’t really recommend
Will never stay at one of these brand hotels again Room smelled like weed. Bed was uncomfortable floor was dirty and tiles was lose
Terrible
Business response:
Dear Osundwa, Thank you for reviewing your stay. We sincerely regret that your visit did not meet expectations. Providing a positive and comfortable environment is essential to us, and it is disappointing to know this was not your experience. Your feedback is taken seriously and has been shared with the relevant teams for prompt attention, allowing us to strengthen our efforts to enhance guest satisfaction. We appreciate your time and input, as it helps us work toward meaningful improvements. We hope you will consider giving... read more
The room only had a bed 1chair and a table for two people My husband had trouble breathing.
Business response:
Dear Raymond, We sincerely apologize that the room setup did not meet your expectations, especially with limited furniture for two guests. We’re also very sorry to hear that your husband experienced difficulty breathing during your stay. Guest comfort and well-being are extremely important to us, and we regret that we were not made aware of these concerns sooner so we could assist. Your feedback has been noted for future room assignments and amenities. We truly appreciate your stay and the opportunity to improve. We look for... read more
Dirty, unclean and unsanitary. Actually found another persons garbage under the bed. Slept with the bed against the door because of the unsavory characters outside all night long. Terrible and will never go back
Business response:
Dear William, Thank you for taking the time to share your experience. We understand how unsettling it must have been to feel uncomfortable during your stay, and we appreciate you bringing these serious concerns to our attention. Our team works hard to maintain a welcoming and secure atmosphere for all guests, and we are sorry your visit did not meet these standards. Your feedback is valuable and will be carefully reviewed as we continue striving to provide a better experience for everyone. We hope you will consider giving us... read more
Frequently asked questions about Extended Stay America - Columbia - West - Interstate-126
How is Extended Stay America - Columbia - West - Interstate-126 rated?
Extended Stay America - Columbia - West - Interstate-126 has a 3.3 star rating with 2,744 reviews.
When is Extended Stay America - Columbia - West - Interstate-126 open?
Extended Stay America - Columbia - West - Interstate-126 is open now. It will close tomorrow at 12:00 a.m.