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Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The employee who checked us in was very friendly and efficient. I always bring my own disinfectant wipes and wipe down all surfaces upon entering hotel rooms. Our room was spotless upon arriving and we had a very comfortable stay!
Business response:
Dear Guest, We are delighted to hear that your check-in experience was so welcoming and that your room met your expectations for cleanliness and comfort. It is wonderful to know you felt at ease during your stay. Thank you for sharing your experience, and we hope to have the pleasure of hosting you again soon, providing the same attentive service and enjoyable accommodations at Extended Stay America. Sincerely, Hotel Management
Good
Staff was great
Business response:
Dear Angela, It is always a pleasure to hear that our team helped make your visit enjoyable. We work hard to create a welcoming, comfortable environment, and it’s rewarding to know we came through for you during your stay. Thank you for choosing Extended Stay America and for taking a moment to share your experience. We truly appreciate your support and look forward to welcoming you back whenever your travels bring you our way. Sincerely, Hotel Management
the staff was great just bummed it had no microwave
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We truly appreciate your kind recognition of our team and are pleased to know their efforts made a positive impression. We regret that an in-room amenity was unavailable during your visit and apologize for any inconvenience this may have caused. Your comments are valuable and help us identify opportunities to enhance the overall experience. We hope you will consider returning in the future, as we would welcome the opportunity to provide a more satisfying and c... read more
The room was spotless and roomy! Great location! Staff was knowledgeable and very professional!! Looking forward to staying there again!
Great
Breakfast was basic coffee and muffins or breakfast bars. Honestly didn't bother me because there is a Wendy's and Speedway right there. The hotel was clean, quiet, safe and staff was friendly. That to me was more important than the breakfast option.
Business response:
Dear Jill, We are delighted to hear that you enjoyed a peaceful and comfortable stay! It is wonderful to know our team and environment made such a positive impression. We appreciate your understanding regarding the morning offerings and are glad the nearby dining choices added convenience. Thank you for your thoughtful feedback and kind words — all of us at Extended Stay America look forward to welcoming you again soon. Sincerely, Hotel Management
The breakfast menu consist of stale muffins, coffee, oatmeal, and tea. For as much as they charge your room, it should’ve been a full breakfast at least waffles, orange juice, milk,and cereal included.
Business response:
Dear Elvina, It is great to see your fantastic rating, and we genuinely appreciate you taking the time to share your experience. Thank you for choosing Extended Stay America. We apologize that the morning selection didn’t meet your expectations, and we will certainly keep your suggestions in mind as we explore ways to improve. We appreciate your feedback and would be delighted to welcome you back for an even more enjoyable visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 3.7 star rating with 2,639 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.