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Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great
Breakfast was basic coffee and muffins or breakfast bars. Honestly didn't bother me because there is a Wendy's and Speedway right there. The hotel was clean, quiet, safe and staff was friendly. That to me was more important than the breakfast option.
Business response:
Dear Jill, We are delighted to hear that you enjoyed a peaceful and comfortable stay! It is wonderful to know our team and environment made such a positive impression. We appreciate your understanding regarding the morning offerings and are glad the nearby dining choices added convenience. Thank you for your thoughtful feedback and kind words — all of us at Extended Stay America look forward to welcoming you again soon. Sincerely, Hotel Management
Nice
The kitchen in the suite was fully equipped for meal preparation. Overall, the on-site evening staff is helpful and kind. The room location was quiet and comfortable.
There was no blow dryer in the room. Few pillows. Staff were very helpful.
Business response:
Dear Kimberly, Thank you for highlighting how helpful our staff was during your stay — it is wonderful to know their efforts made a difference. We are also grateful for your feedback about the room setup, as it helps us identify where we can enhance comfort and convenience. At Extended Stay America, we are always looking for ways to improve, and we’d love the chance to welcome you back for an even better experience next time. Sincerely, Hotel Management
I loved the room and how clean it was
Outsourcing service and all staff are wonderful. Comfortable, safe, and peaceful.
Came down for the Ohio State game. Well worth the money, convenient location and lots of food options nearby. Polaris mall is only a 2 minute drive which is also a big plus. Had no problems during the stay and would for sure stay again!
The breakfast menu consist of stale muffins, coffee, oatmeal, and tea. For as much as they charge your room, it should’ve been a full breakfast at least waffles, orange juice, milk,and cereal included.
Business response:
Dear Elvina, It is great to see your fantastic rating, and we genuinely appreciate you taking the time to share your experience. Thank you for choosing Extended Stay America. We apologize that the morning selection didn’t meet your expectations, and we will certainly keep your suggestions in mind as we explore ways to improve. We appreciate your feedback and would be delighted to welcome you back for an even more enjoyable visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 3.7 star rating with 2,648 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.