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Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very clean, not soundproof
Business response:
Dear Guest,Thank you for sharing your experience at Extended Stay America. We are delighted to hear you found our accommodations clean and welcoming. We understand that soundproofing can be important for a restful stay, and we appreciate your feedback on this aspect. Your comments help us improve, and we hope to provide you with an even better experience during your next visit.Sincerely,Hotel Management
I loved the room! It was spacious and clean. Just about anything you need is available for the asking, except for strong coffee.. They only serve light roast. I found a coffee shop on the same road about 1/2 mile away, Sweetwaters, loved it! We were checked in and out by the Amy who made sure everything was to our liking and gave us extra towels and cups. Amy was absolutely the sweetest and made sure we knew we could come to her for any needs or concerns. She seemed to genuinely want us to have a good stay. She made us feel ... read more
Good price. Mid to low level hotel.
Business response:
Dear Guest, Thank you for sharing your feedback. We appreciate your comments about the pricing and understand that our hotel may meet the needs of guests looking for a more budget-friendly option. We strive to offer good value while maintaining comfort and quality for all our guests. If there are areas where you feel we could improve, we’d love to hear your suggestions so we can continue to enhance the guest experience. We hope to have the opportunity to welcome you back for another stay and provide you with a more enjoyable... read more
Very nice front desk staff. Love the set up of the room.
Business response:
Dear Guest, Thank you for your feedback. We’re thrilled to hear you loved the room setup and that our front desk staff made a positive impression during your stay. Our team works hard to create a welcoming and comfortable environment, and it’s always rewarding to know we’ve succeeded. Your appreciation means a lot to us and encourages us to keep delivering great service. We truly enjoyed having you with us and look forward to welcoming you back to Extended Stay America with another pleasant stay!Sincerely,Hotel Management
The kitchen had no utensils, plates or glasses which I was expecting. Other extended stays have had this. It was empty. No shampoo, soap or basic toiletry items. Room was clean and staff was nice. Breakfast was bare bones with granola bars. I would rather just stay at a regular hotel with basic amenities next time
Business response:
Dear Guest,Thank you for sharing your feedback. We regret that the in-room amenities did not meet your expectations. We strive to provide a comfortable and convenient experience for our guests, and we apologize for any inconvenience caused by the lack of kitchen supplies and toiletries. Your comments regarding the breakfast options have been noted, and we will review them to ensure we offer a better variety moving forward. On a positive note, we are pleased you found the accommodations well-kept and the team welcoming. We ho... read more
Very good
The lasy working the desk was very nice. This place is am adequate stay.
Business response:
Dear Autumn,We're glad the front desk team provided a welcoming experience during your stay. Ensuring friendly and helpful service is something we take pride in. We appreciate your feedback on your visit and we always strive to enhance our accommodations for a more enjoyable experience. Thank you again for your feedback as this helps us to improve the experience for all of our guests. We hope we have the opportunity to make a much better impression on a future stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 4.3 star rating with 1,699 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.