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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Staff was excellent. She made sure the guests were welcomed and while checking out she ensured the stay was great and if she could’ve done anything to help. It was great to see a staff member not only be so polite but empathetic! Highly recommend!
Business response:
Dear Aditya, Thank you for your wonderful feedback! We’re delighted to hear that our staff made such a positive impact on your stay by being welcoming, empathetic, and attentive during check-in and check-out. Providing exceptional service and ensuring our guests feel valued are top priorities, and it’s fantastic to see those efforts recognized. Your recommendation means the world to us, and we look forward to delivering another great experience at Extended Stay America during your next visit. Sincerely,Hotel Management
If check out is 11am. Please don't knock on the door at 10:30 to make me feel rushed. I paid for check out time at 11am. Other then that my time was pleasant.
Patricia at front desk was great. Very welcoming
T
Business response:
Dear kevan, Thank you for your review! We’re happy to hear you had a positive experience during your stay at Extended Stay America. To help us continue improving, we’d love to hear more details about what made your visit enjoyable. Any specific aspects of your stay that stood out or suggestions for us would be greatly appreciated. Your feedback is invaluable in ensuring we provide the best experience possible. We look forward to welcoming you back soon.Sincerely,Hotel Management
Well Maintained. Super friendly staff - especially the front desk associate who personally delivered items for our kitchenette and refused a Top! (We left one anyway)
Business response:
Dear Teresa, Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience and that our team, especially the front desk associate, was able to assist you so well. We truly appreciate your kind words and are grateful for your thoughtful gesture. At Extended Stay America, we strive to make each stay memorable, and we look forward to welcoming you back soon. Sincerely,Hotel Management
Extended Stay America - Columbus - Polaris has a 4.3 star rating with 1,604 reviews.
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.