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Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Loud and cold Was on the first floor, close to the lobby. Location was great, but room lacked...heat, extra pillows and blankets, silverware, and plates. We turned the heat to emergency and up to 72 and still it was freezing. There were no extra beddings in the closet, and the pillows were worn completely flat. It cost me not only the night at the hotel but also a visit to the chiropractor. The hotel overall was clean and nice, the service desk attendants were very pleasant. The room above us sounded like there was a bunch o... read more
Business response:
Crystal, thank you for being our guest. We're glad to know overall you had a pleasant time with us, but we're sorry for the difficulties you had while you were here. Please be assured that we have discussed your feedback with the concerned team, and we’re working with them to prevent such incidents from happening again. We hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management
Business response:
Kim, thank you for your feedback. We are sorry there were a few issues which kept you from giving us a higher rating. We regret the inconvenience this caused and hope you will return for the perfect stay you deserve. Sincerely, Hotel Management
Business response:
Raymond, thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Business response:
Mark, thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Sara, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management
Good stay Great place will stay again
Business response:
Marcy, thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Bashannia, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Definitely worth the stay The staff was friendly and incredibly helpful. Plus the accommodations were clean and comfortable. Whenever I find myself back in Columbus, I’ll stay there!
Business response:
Kevin, thank you for the excellent review of Extended Stay America. We're thrilled to know you were impressed with the service provided by our associates and that you loved your well-appointed room. We appreciate your feedback and look forward to your next visit! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 4.3 star rating with 1,772 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.