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Extended Stay America - Columbus - Polaris

3.7
  • Hotels
  • Columbus, OH

About this business

HospitalityHotels

Location details

8555 Lyra Dr., Columbus, OH, 43240, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.72,642 reviews
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Toni's profile image
Toni 
6 years ago

Good stay! Good stay, didnt really walk around hotel but was clean the parts we seen. 

Business response:

Toni, thank you for being our guest at Extended Stay America. It is such a delight to know you had a comfortable experience at our well-maintained property and that you returned without any complaints. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Amanda's profile image
Amanda 
6 years ago

Business response:

Amanda, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Crystal's profile image
Crystal 
6 years ago

Loud and cold Was on the first floor, close to the lobby. Location was great, but room lacked...heat, extra pillows and blankets, silverware, and plates. We turned the heat to emergency and up to 72 and still it was freezing. There were no extra beddings in the closet, and the pillows were worn completely flat. It cost me not only the night at the hotel but also a visit to the chiropractor. The hotel overall was clean and nice, the service desk attendants were very pleasant. The room above us sounded like there was a bunch o... read more

Business response:

Crystal, thank you for being our guest. We're glad to know overall you had a pleasant time with us, but we're sorry for the difficulties you had while you were here. Please be assured that we have discussed your feedback with the concerned team, and we’re working with them to prevent such incidents from happening again. We hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management 

Kim's profile image
Kim 
6 years ago

Business response:

Kim, thank you for your feedback. We are sorry there were a few issues which kept you from giving us a higher rating. We regret the inconvenience this caused and hope you will return for the perfect stay you deserve. Sincerely, Hotel Management 

Raymond's profile image
Raymond 
6 years ago

Business response:

Raymond, thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago
Mark's profile image
Mark 
6 years ago

Business response:

Mark, thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Sara's profile image
Sara 
6 years ago

Business response:

Sara, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Columbus - Polaris

How is Extended Stay America - Columbus - Polaris rated?

Extended Stay America - Columbus - Polaris has a 3.7 star rating with 2,642 reviews. 

When is Extended Stay America - Columbus - Polaris open?

Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.