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Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
All of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Business response:
Amanda, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Property is close to shopping and restaurants. The staff were friendly and helpful. The hotel room was a little run down and not as clean as I would have liked. The linens and blankets were old and not very comfortable. I was disappointed with the room and hotel as a whole.
Business response:
Thank you for reviewing your stay. We're glad to know you were pleased with the service provided by our associates and that our location close to the shopping and restaurants was ideal for you. However, we're sorry you were unhappy with the cleanliness of your room. Please be assured that we have discussed your feedback with our housekeeping team to be more diligent with our efforts moving forward. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Great area, great service! The place was perfect for my wife and I we enjoyed every second of it!
Business response:
Tevin, thank you for the glowing review of Extended Stay America. We're thrilled to know you and your wife enjoyed your time with us and that the service provided by our associates met all your expectations. We hope our hotel will be your preferred choice the next time you visit Columbus. Sincerely, Hotel Management
Good stay! Good stay, didnt really walk around hotel but was clean the parts we seen.
Business response:
Toni, thank you for being our guest at Extended Stay America. It is such a delight to know you had a comfortable experience at our well-maintained property and that you returned without any complaints. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Business response:
Amanda, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Loud and cold Was on the first floor, close to the lobby. Location was great, but room lacked...heat, extra pillows and blankets, silverware, and plates. We turned the heat to emergency and up to 72 and still it was freezing. There were no extra beddings in the closet, and the pillows were worn completely flat. It cost me not only the night at the hotel but also a visit to the chiropractor. The hotel overall was clean and nice, the service desk attendants were very pleasant. The room above us sounded like there was a bunch o... read more
Business response:
Crystal, thank you for being our guest. We're glad to know overall you had a pleasant time with us, but we're sorry for the difficulties you had while you were here. Please be assured that we have discussed your feedback with the concerned team, and we’re working with them to prevent such incidents from happening again. We hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management
Business response:
Kim, thank you for your feedback. We are sorry there were a few issues which kept you from giving us a higher rating. We regret the inconvenience this caused and hope you will return for the perfect stay you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 4.3 star rating with 1,705 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.