Extended Stay America - Columbus - Polaris

Business response:

Jessica, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

Business response:

Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management 

Business response:

David, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. Our goal is to make your visit as comfortable as possible and to assist you in any way, so it is good to know we accomplished this while you were here. We appreciate your kind rating. Please come back and see us again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for being our guest and for your wonderful feedback! Every team member here at Extended Stay America works hard to deliver a great guest experience, so we really appreciate you letting us know we succeeded in making your stay wonderful. We hope you will visit us again the next time you are in the area. Sincerely, Hotel Management 

Business response:

Tim, it was a pleasure having you as our guest at Extended Stay America. It's great to know you enjoyed your stay and our facilities & service were to your satisfaction. Please visit us again the next time you are in the area. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay with us. It is good to know you liked our convenient location, but we regret the cleanliness issues you had and the inconvenience it caused. We have addressed your concerns with the staff, and we have taken corrective actions so this does not happen again. We would love the opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Bradley, thank you for choosing Extended Stay America for your holiday visit. It feels good to know you enjoyed the spaciousness of your well-maintained room and that you and you liked the service provided by our courteous associates. once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to review your stay at Extended Stay America. We're glad to know you were pleased with the service provided by our attentive associates and that overall you had a pleasant experience. We appreciate your valuable feedback and hope to have you as our guest again. Sincerely, Hotel Management