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Extended Stay America - Columbus - Polaris
- Hotels
- Columbus, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8555 Lyra Dr., Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Bashannia, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Definitely worth the stay The staff was friendly and incredibly helpful. Plus the accommodations were clean and comfortable. Whenever I find myself back in Columbus, I’ll stay there!
Business response:
Kevin, thank you for the excellent review of Extended Stay America. We're thrilled to know you were impressed with the service provided by our associates and that you loved your well-appointed room. We appreciate your feedback and look forward to your next visit! Sincerely, Hotel Management
Polaris trip for business This hotel has the type of space & room layout I was looking for with a small kitchen area. Unfortunately there wasn’t attention paid to cleaning the room properly. The microwave had a bowl of oatmeal spilled & driedinsde of it. Also a bag of opened , half eaten bag of chips was sitting on the heating/ac unit.
Business response:
Gretchen, thank you for reviewing your stay. We're glad to know you liked your well-appointed room, but we're sorry for the cleanliness issues you encountered in your room. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process while you were here. We’re working with our housekeeping team so that such issues are prevented from happening in future. We hope to have a future opportunity to restore your confidence in our hotel. Sincerely, Hotel Manag... read more
Business response:
John, thank you for your visit. We are glad to see you had an overall good stay but apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Business response:
Sriyanka, thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Great Value! Great value at this hotel. I have stayed at other Extended Stay hotels before and they are average. This property was much nicer and the room was quite large. Any restaurant you can imagine in the area, several walking distance.
Business response:
Brett, thank you for being our guest at Extended Stay America. We're delighted to know our location was convenient for you and that you found us to be a great value. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
No matter how high you turned up the heat the room was still felt very cold.
Business response:
Thank you for staying at Extended Stay America. We are glad to know you had a pleasant time with us, but we are regret if any inconvenience caused. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
The staff were very helpful, they allowed me to check in a little before the usual time to make things more convenient for me. The parking lot of was kept clear of snow to make it easy to traverse during the terrible weather. Our room was very well priced for amenities: a small kitchen with a stove top, microwave, and fridge; a nice table to desk work, a bath/shower and a nice queen bed for two.
Business response:
Thank you for choosing Extended Stay America. We are thrilled to read how much you enjoyed your stay. Thank you, as well, for sharing your comments about the accommodations and associates. Everything we do is aimed at making our guests feel right at home. It was a pleasure having you as our guest, and we hope to see you again on your next visit to this area. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Polaris
How is Extended Stay America - Columbus - Polaris rated?
Extended Stay America - Columbus - Polaris has a 4.3 star rating with 1,605 reviews.
When is Extended Stay America - Columbus - Polaris open?
Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.