Extended Stay America - Columbus - Polaris

Business response:

Thank you for sharing your feedback online. Although you liked our affordable price, we are sorry for any inconvenience caused due to our hotel policy. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management 

Business response:

Thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

Business response:

Thank you for sharing your nice comments regarding your stay with us at Extended Stay America. It's great to know you were happy with your suite and other areas of our hotel. We take pride in providing friendly service and homelike comforts for an enjoyable stay. We look forward to welcoming you back for another stay! Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America. We are glad you had a nice time here and that you liked your comfortable room. We will make a note of your feedback with regard to our complimentary grab-and-go breakfast as we plan any changes to it. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management 

Business response:

Barton, thank you for the nice feedback of our hotel. We are glad to know you were impressed with your well-appointed accommodation and that you found us to be a good value. It was a pleasure accommodating you at Extended Stay America, and we hope to see you back soon. Sincerely, Hotel Management 

Business response:

Paul, thank you for staying at our hotel. We are sorry for the odor issue you experienced during your stay with us. We have made a note of your feedback and have shared it with the housekeeping team. We hope to host you back in the future so that we can make your next visit a memorable one. Sincerely, Hotel Management 

Business response:

Rene, thank you for writing such a wonderful review of our hotel. We appreciate your nice comments about our convenient location close to a variety of restaurants. We receive many positive comments about our location so we are glad this contributed to making your stay a great one. All of us here at Extended Stay America appreciate your business and look forward to seeing you again. Have a great day! Sincerely, Hotel Management 

Business response:

Thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management 

Business response:

Jim, thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management