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Extended Stay America - Columbus - Polaris

3.7
  • Hotels
  • Columbus, OH

About this business

HospitalityHotels

Location details

8555 Lyra Dr., Columbus, OH, 43240, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.72,643 reviews
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Anonymous's profile image
Anonymous 
6 years ago

I had kids above me jumping so they changed my room immediately. They need to have a better breakfast. The only drinks they have is coffee and hot chocolate 

Business response:

Thank you for taking the time to review your stay at Extended Stay America. We're glad to know you were pleased with the service provided by our attentive associates and that overall you had a pleasant experience. We appreciate your valuable feedback and hope to have you as our guest again. Sincerely, Hotel Management 

Candace's profile image
Candace 
6 years ago

Business response:

Candace, thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

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SANDY 
6 years ago

ok hotel bad mattress. They are crunchy like wrapped in plastic or something. 

Business response:

SANDY, thank you for your feedback. We are sorry you found the sofa bed uncomfortable. We do have a variety of room configurations which may be more suitable to your needs the next time you stay with us. We appreciate your feedback as we continually strive to meet the needs of every guest. We hope to see you soon as our guest again Sincerely, Hotel Management 

Michael's profile image
Michael 
6 years ago

Business response:

Michael, thank you for taking the time out of your busy schedule to share your glorious rating with fellow travelers online. We appreciate you choosing us and look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Loved the spacious room & kitchen area. Lots of coffee in lobby and was great.i wish it had an indoor pool. 

Business response:

We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to hear you enjoyed your comfortable suite and that our facilities were up to your satisfaction. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

It was a pleasure having you as our guest at Extended Stay America. We are devoted to providing outstanding service and accommodations, so we are happy to know we met your expectations. Thank you for taking the time to share your wonderful rating. We look forward to your return visit. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

I like the rooms they are like tiny apartments, very clean and great neighborhood 

Business response:

Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you loved your well-appointed suite and enjoyed our neighborhood. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management 

Kelly's profile image
Kelly 
6 years ago

Nice place, great location My husband and I had a nice stay. We like using the Extended Stay’s because we love having the full kitchen. The hotel is in a great location.....so much to do in the area!! We will stay there again when we are back in Columbus. 

Business response:

Kelly, thank you for being loyal towards our brand Extended Stay America. It’s a pleasure to know you enjoyed your fully-equipped kitchenette and enjoyed our ideal location. On behalf of everyone here, we look forward to welcoming you both back soon. Sincerely, Hotel Management 

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kenneth 
6 years ago

We stay here Everytime we go to osu games or see family in cols. They R very friendly. But this trip we booked two rooms and both were a little dirty. An extra 10 minutes cleaning the bathrooms would have been in order...a little bleach around the tub would have worked...and mop. The hotel must have had a "off" day...usually all is great. 

Business response:

Kenneth, thank you for being our guest at Extended Stay America once again. It’s a pleasure to know overall you had a pleasant stay with us and were impressed with our courteous associates. However, we are sorry for the cleanliness issue you encountered. We have asked our housekeeping team to be more diligent going forward. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Columbus - Polaris

How is Extended Stay America - Columbus - Polaris rated?

Extended Stay America - Columbus - Polaris has a 3.7 star rating with 2,643 reviews. 

When is Extended Stay America - Columbus - Polaris open?

Extended Stay America - Columbus - Polaris is open now. It will close tomorrow at 12:00 a.m.