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Extended Stay America - Columbus - Tuttle
- Hotels
- Dublin, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5530 Tuttle Crossing Blvd., Dublin, OH, 43016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Manager was great & accommodated our last minute reservations! Kitchenette seemed greasy. A/C was hard to get working consistently. Clientele was questionable. One hotel clerk in particular was hardly at desk & when he was there it took him forever to check us in, replace towels, etc. Sunday morning the fire alarm went off and we never learned why BUT after it lasted over an hour, firemen said system was not shutting alarm off & they couldn’t do anything else. We checked out at that point.
Business response:
We would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We will be reviewing our guidelines to provide a better experience for every guest entering our doors. We truly regret the inconvenience caused, and please give us another chance to make it up to you on your next visit to our area. Sincerely, Hotel Management
Got some rest ....... Staff was very friendly and courteous.
Business response:
Veronica, thanks for choosing Extended Stay America. We strive to provide our guests outstanding hospitality, and your compliments serve as an encouragement to all of us. We hope to have the pleasure of hosting you again soon. Sincerely, Hotel Management
Good stay We stayed here after going to the Monster Jam show at the Schottenstein. We just needed that night as my husband had worked the night before the show and never got to sleep before the show so no way were we going to straight back home to Dayton. We also got to get food from Boston Market which we don't have in Dayton. It was done the street from this hotel. Also nearby is a Walmart and the Tuttle Mall. Many food places to choose from up and down the street also. We did have to go to desk to get the silverware set f... read more
Business response:
Richard, thank you for choosing Extended Stay America while here to attend a Monster Jam Show. We are thrilled you were impressed with our convenient location and that you had an enjoyable stay. On behalf of everyone here, we would love to welcome you back soon. Sincerely, Hotel Management
Front desk staff was excellent. Room was very clean. We even got a free upgrade. I would definitely stay there again.
Business response:
Allison, thank you for choosing the Extended Stay America. We are glad you liked your comfortable room and that you also enjoyed the service provided by our excellent staff. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Disappointed Room was not worth the money. I spent ALOT for room and for my two dogs, who are excellent guests. If I am paying a steep pet deposit for two dogs, the room should be deep cleaned. The room was not clean. There were dirty finger prints everywhere. The breakfast was a coffee and a muffin.
Business response:
Thank you for staying with us and for the review. We are sorry for the cleanliness issue you experienced in your suite while here. We take pride in providing a clean, fresh environment for our guest and we are sorry we overlooked something during your stay. Your feedback has been shared with our Housekeeping staff to make sure this room receives a deep cleaning. We hope you will give us another chance the next time your travels bring you our way. Sincerely, Hotel Management
Check in was very quick staff was extremely nice travelling 28th two small children made thinks more difficult but staff went out of 21st to assist us very clean and quite hotel
Business response:
We appreciate you taking the time to post your review of the Extended Stay America. We are glad we met all your expectations and that you especially appreciated our excellent staff members. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Giving it a 3 because the sofa bed sucked. You lay on it and you feel the springs and metal bars underneath it. They didnt have a replacement nor something to put on top of it for a good night sleep. So having to spend more money to go to walmart and buy a blowup bed ontop of the hotel price. Staff was great just bed wise wasnt
Business response:
Thank you so much for your stay with us. It's great to see you enjoyed your time here. We always want our guests to leave 100% happy, which is why it was disappointing to read the sofa bed in your room was not very comfortable. We know this was an inconvenience and hope you were still able to get a restful night's sleep. We will have our engineering team look into that particular sofa bed right away to see if it needs replacement. Thanks for letting us know. It was wonderful to have you as our guest, and we hope you will ret... read more
Basic hotel...not many amenities and not very quiet
Business response:
Thank you for choosing our hotel and for your review. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Tuttle
How is Extended Stay America - Columbus - Tuttle rated?
Extended Stay America - Columbus - Tuttle has a 4.4 star rating with 992 reviews.
When is Extended Stay America - Columbus - Tuttle open?
Extended Stay America - Columbus - Tuttle is open now. It will close tomorrow at 12:00 a.m.