This profile has been claimed by the business owner or representative.
Extended Stay America - Columbus - Tuttle
- Hotels
- Dublin, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5530 Tuttle Crossing Blvd., Dublin, OH, 43016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My only complaint is that when I went downstairs to get extra blanket and pillow for pullout couch I was informed that if there were already sheets on it that they would need to be changed as it is standard procedure to leave the sheets folded in the closet of the room not on the pull out couch, which meant that the room was not properly cleaned. The lady who brought everything was excellent in redoing all beds and the couch so that it was all fresh.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to know you were comfortable here and were impressed with the attentive service provided by our staff. We have shared your concern with our housekeeping team to ensure no future guest experiences the same. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, Hotel Management
Nice location Good size room with new finishes but the tub did not have a working drain plug. The microwave was old and not working properly. We had to slam the door to get it to latch, not good at night when you want to kids to sleep.
Business response:
Thanks for choosing our hotel for your needs. We are pleased to know you liked our location and had a good stay with us. However, we are sorry for the inconvenience you had in your room and your feedback shared with our housekeeping and maintenance teams in an effort improve our service and facility going ahead. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Wifi wasn't working in the evenings. The hotel staff said they were having problems with it recently. Overall it was clean and comfortable. Good value. Only problem was we booked a King room but they overbooked (hotel or hotel.com, not sure) and they couldn't give us a King room. It was substituted for a Queen room at the same price, they were not able to refund since we booked through hotels.com.
Business response:
Thank you for choosing to stay with us. We are pleased to know you had an overall comfortable stay, but we are sorry for not meeting all of your expectations. We have shared your feedback with my team in an effort to improve our service and facilities moving forward. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
Great Area Really enjoyed the area. Hotel staff were extremely nice. Mattress was way too hard.
Business response:
Christopher, thank you for being our guest at Extended Stay America. We are happy to know your stay with us was overall enjoyable and that you liked our courteous associates. That being said, we are sorry for the inconvenience you experienced with the mattress. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Not Terrible, Not Great The room was clean, but the tv had problems working and there was a weird clicking noise in the middle of the night coming from the bathroom, which made it difficult to sleep. The complimentary breakfast consisted of two cereals, prepackaged oatmeal and muffins, granola bars, and orange juice. Overall, our stay was ok, but not great.
Business response:
Jared, thanks for being our guest at Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Business response:
Thanks for the four-star rating. It's nice to know you had an enjoyable time at Extended Stay America. We hope to see you soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to share your rating. Our goal is to provide an excellent experience for every guest, so we always want to know if there is anything we can do to improve your experience as we would love to ensure your complete satisfaction. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Sincerely, Hotel Management
Business response:
Theresa, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Great place for 1 or 2 nights, close Interstate Great place for 1 or 2 nights, close Interstate and shopping area, you need to ask for cups, plates, shampoo or even bath tissue and the lady on the front desk was always friendly and provided all we request. We would stay again
Business response:
Jose, it was a pleasure hosting you at Extended Stay America. We are glad to know you loved the convenience of our location and were impressed with the service provided by our front desk associates. Your compliments will be shared. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbus - Tuttle
How is Extended Stay America - Columbus - Tuttle rated?
Extended Stay America - Columbus - Tuttle has a 4.4 star rating with 992 reviews.
When is Extended Stay America - Columbus - Tuttle open?
Extended Stay America - Columbus - Tuttle is open now. It will close tomorrow at 12:00 a.m.