Extended Stay America - Dallas - Greenville Ave.

Business response:

Dear Getachew, Thank you for your feedback. We’re delighted to hear that you enjoyed our good customer service, clean rooms, and the convenience of free parking. Our team works hard to provide a welcoming and comfortable experience for every guest, and it’s wonderful to know we met your expectations. Your kind words encourage us to keep delivering quality service and hospitality. We truly appreciate you choosing us for your stay and look forward to welcoming you back to Extended Stay America for another great visit soon. Sin... read more

Business response:

Dear Sharon, Thank you for choosing us. Please accept our apologies if your room was not spotless. Our housekeeping staff works hard; therefore, we regret not catching the concerns you described. We have shared your remarks with the team and will use them to improve our guest experience. Apart from this, we hope you had a pleasant stay. Please return and allow us to provide you with a seamless experience. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for sharing your feedback! We’re so happy to hear that everything was good during your stay. Your satisfaction is very important to us, and we’re thrilled we could meet your expectations. We look forward to welcoming you back for another great experience at Extended Stay America in the future. Sincerely, Hotel Management 

Business response:

Dear Paleka, Thank you for your feedback! We're thrilled to hear that you and your partner had a relaxing and peaceful stay. We’re also glad our location was convenient for you. We appreciate your suggestion about the TV channel selection, and we’ll look into expanding the options for future guests. Your satisfaction is important to us, and we look forward to welcoming you back to Extended Stay America for another enjoyable visit. Sincerely, Hotel Management