This profile has been claimed by the business owner or representative.
12270 Greenville Ave., Dallas, TX, 75243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good
Overall I enjoyed my stay with you, DIDNT like that not having access to the other building entrance/exit doors. Ha Only allowed to use front door entrance for coming and going. Not permitted to use any of the other exit doors period. Parking was a extremely difficult task especially with kids having to walk from back of Building to the front entrance of all times of the day/night. Then the room was 3 rd floor and all the way furthest from entrance. Everyone is respectful and courageous for the most part.
Good Getting bite by bedbugs It's ok but it could be better
Business response:
Dear Guest, Thank you for being a guest in our hotel. We were sorry to read about the disturbances you outlined in the room. Kindly know, we follow the most rigorous industry standards when it comes to the cleanliness and pest control of our rooms, but the room you occupied will be professionally inspected and treated as a precaution. Thank you again for bringing this to our attention, and we hope to welcome you back soon. Sincerely, Hotel Management
It was ok It was ok
Business response:
Dear Bagley, Thank you for sharing your feedback. We appreciate you taking the time to review your stay. While we're glad to hear that your experience was acceptable, we always strive to make every guest's visit exceptional.Your input is valuable as we continue to enhance our services and guest experience. We hope to provide you with an even better stay on your next visit. Sincerely, Hotel Management
Exceptional Good customer service, Clean room, free parking
Business response:
Dear Getachew, Thank you for your feedback. We’re delighted to hear that you enjoyed our good customer service, clean rooms, and the convenience of free parking. Our team works hard to provide a welcoming and comfortable experience for every guest, and it’s wonderful to know we met your expectations. Your kind words encourage us to keep delivering quality service and hospitality. We truly appreciate you choosing us for your stay and look forward to welcoming you back to Extended Stay America for another great visit soon. Sin... read more
Pleasant
Pleasant
Very Good
Good Bed was made but had hair on in it
Business response:
Dear Sharon, Thank you for choosing us. Please accept our apologies if your room was not spotless. Our housekeeping staff works hard; therefore, we regret not catching the concerns you described. We have shared your remarks with the team and will use them to improve our guest experience. Apart from this, we hope you had a pleasant stay. Please return and allow us to provide you with a seamless experience. Sincerely, Hotel Management
Extended Stay America - Dallas - Greenville Ave. has a 2.9 star rating with 2,514 reviews.
Extended Stay America - Dallas - Greenville Ave. is open now. It will close tomorrow at 12:00 a.m.