Extended Stay America - Dallas - Greenville Ave.

Business response:

Dear Kereitha, Thank you for your feedback and for highlighting that many aspects of your stay were outstanding. We truly appreciate your kind words and are glad to know you had a positive overall experience at Extended Stay America. However, we’re sorry to hear that the environment did not meet your expectations. Your input is important, and we will take your comments into consideration as we work to improve the overall atmosphere for all our guests. Guest comfort and satisfaction are our top priorities. We value your suppo... read more

Business response:

Dear Escarsega, Thank you for your kind and concise feedback! We’re glad to hear you found your stay to be clean and pleasant. Cleanliness is a top priority for us, and it's always rewarding to know when our efforts are appreciated by our guests. Whether you're staying for a short visit or an extended stay, we aim to provide a comfortable and welcoming environment throughout your experience. Your satisfaction means a lot to our team, and we're grateful you chose our property. We hope to continue meeting your expectations on ... read more