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Extended Stay America - Dallas - Greenville Ave.
- Hotels
- Dallas, TX
About this business
Extended Stay America Hotel Dallas - Greenville Avenue is located at 12270 Greenville Ave, Dallas, TX. This business specializes in Hotels & Motels and Other Lodging.
Location details
12270 Greenville Ave., Dallas, TX, 75243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very nice place- lot of restaurants and shopping around there
Business response:
Dear Frank, Thank you for your wonderful feedback! We are delighted to hear you enjoyed your stay and appreciated the variety of nearby restaurants and shopping options. Your satisfaction is important to us, and we look forward to welcoming you back to Extended Stay America soon!Sincerely,Hotel Management
truly have breakfast as advertized, snack machines not maintained
Business response:
Dear Aly,Thank you for your feedback. We apologize for the discrepancies you experienced regarding the breakfast offerings and the condition of the snack machines. We strive to ensure our amenities are accurately represented and well-maintained, and we will address these issues promptly. Your feedback is crucial in helping us improve our services, and we hope to have the opportunity to serve you better in the future.Sincerely,Hotel Management
Front desk not occupied consistency. changing of linen should be allowed more frequency for stay over 2 days.
Business response:
Dear aly, Thank you for your feedback. We apologize for any inconvenience caused by the front desk availability and the frequency of linen changes. We are reviewing our procedures to ensure that our front desk is consistently staffed and that linen changes meet the needs of longer stays. Your input is valuable, and we are committed to improving our services. We hope to have the opportunity to better serve you on your next visit. Sincerely,Hotel Management
It's the staff for me.
room services
Business response:
Dear aly, Thank you for your feedback. We’re sorry to hear that our room service did not meet your expectations. We are committed to providing excellent service and are reviewing our room service procedures to ensure they align with our standards. Your comments are important to us as we strive to improve. We hope to have the chance to offer you a more satisfying experience on your next visit. Sincerely,Hotel Management
I am like to stay but the hotel only have coffee and oatmeal for breakfast.
Business response:
Dear YA-WEN CHOU, Thank you for your feedback. We are pleased to hear that you enjoyed your stay overall. We understand that the limited breakfast options did not fully meet your expectations, and we apologize for any inconvenience this may have caused. Your comments are important to us, and we will consider them as we work to enhance our services. We hope to serve you again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Greenville Ave.
How is Extended Stay America - Dallas - Greenville Ave. rated?
Extended Stay America - Dallas - Greenville Ave. has a 4.3 star rating with 1,224 reviews.
When is Extended Stay America - Dallas - Greenville Ave. open?
Extended Stay America - Dallas - Greenville Ave. is open now. It will close tomorrow at 12:00 a.m.