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Extended Stay America - Dallas - Greenville Ave.
- Hotels
- Dallas, TX
About this business
Location details
12270 Greenville Ave., Dallas, TX, 75243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
You get what you pay for. The atmosphere and location. Not for older couples or ladies alone. The price
Business response:
Dear James, thank you for being our guest and taking the time to share your feedback. Our team strives to provide a comfortable and relaxing stay for all our guests, so we apologize this was not your experience. Although your experience is not typical, we have room to improve, and you have our assurance that we will. We truly hope you will consider giving us the opportunity to regain your trust and welcome you back. Sincerely, Hotel Management
Bad
Fair
Disappointing
will not stay there again. just not a good place Homeless people People sitting outside everywhere Marijuana smell in all the halls. it was bad Got stuck on the elevator twice Had to ask for toilet paper, towels and pillows location for what we were trying to do this weekend
Business response:
Dear Cody, we thank you for reviewing your stay. Please accept our apologies for any oversights during your time with us. We want every guest to have a memorable stay, and we regret this was not your experience. We hope you will revisit so we can extend the exceptional hospitality for which we are known. Sincerely, Hotel Management
Bad
It was a good price The homeless people and the criminal people hanging around the hotel made it unsafe. The “breakfast” was very basic and ran out very quickly. Not replenished. some days it was only coffee. The dryers were broken during our entire two week stay. There were broken things in the room as well. Had to ask for housekeeping to come the second week. It was a good price and close to where we needed to be
Business response:
Dear Helen, thank you for choosing us. We are happy that you were pleased with our location and found us of good value. However, we are unsure of the time you visited for breakfast, but we assure you we will look into what does not sound like a typical experience. We want to ensure all our guests can enjoy our complimentary amenities. Also, we will share your notes about the breakfast choices with our brand leaders. Our maintenance team is already at work to look into the areas you mentioned. Thank you for bringing this to o... read more
Fair The only door to the building that locked was the front door homeless people inside seem to be a lot of drugs trying to be sold every time I turned around it seem like someone was trying to sell me something It was affordable location was good staff was nice
Business response:
Dear Molock, thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay; we are sorry this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback. Sincerely, Hotel Management
Fair
Frequently asked questions about Extended Stay America - Dallas - Greenville Ave.
How is Extended Stay America - Dallas - Greenville Ave. rated?
Extended Stay America - Dallas - Greenville Ave. has a 2.9 star rating with 2,516 reviews.
When is Extended Stay America - Dallas - Greenville Ave. open?
Extended Stay America - Dallas - Greenville Ave. is open now. It will close tomorrow at 12:00 a.m.