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Extended Stay America - Dallas - Greenville Ave.
- Hotels
- Dallas, TX
About this business
Location details
12270 Greenville Ave., Dallas, TX, 75243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Poor
THE WORST HOTEL I HAVE STAYED AT Every floor smells like garbage they even have a room at the end of every floor just for trash (four trash cans full) makes the whole hotel smell, every floor smells like marijuana and cigarettes, people walking in with lit cigarettes in the hotel, did not have toilet paper for two days, people smoking marijuana outside, the staff was nice but didn’t care for the well-being of the customers and neither did the manager. The manager said he would refund me 3 days but only refund me two days. Ca... read more
Bad
Very Poor
I had roaches in my room the elevator didn’t work and I had to walk back to the lobby to get dishes to cook I had roaches in my room N/A
Business response:
Dear Chasity, Please accept our apologies for not meeting your expectations during your visit. We want to reassure you we do everything possible to discourage the entrance of outside insects mentioned. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to guarantee any future issues. We regret the frustrations you experienced, and we are very grateful for your patience. Sincerely, Hotel Management
Very Poor Nothing was good room stink elevator down drug dealers hoes hallway stink Staff was only thing people in and out elevator down coffee cold
Business response:
Dear Sharon, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
Not so cheap to be this dirty Cockroaches, bad smell, seems to be dirty nothing
Business response:
Dear Sebastian, It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is unacceptable by our standards. We will take the proper action as we are committed to providing every guest with a wonderful experience. Thank you again for your candid feedback, as this helps us to improve the experience for future guests. We truly appreciate your feedback. Sincerely, Hotel Management
Disappointing
Fair
Frequently asked questions about Extended Stay America - Dallas - Greenville Ave.
How is Extended Stay America - Dallas - Greenville Ave. rated?
Extended Stay America - Dallas - Greenville Ave. has a 2.9 star rating with 2,516 reviews.
When is Extended Stay America - Dallas - Greenville Ave. open?
Extended Stay America - Dallas - Greenville Ave. is open now. It will close tomorrow at 12:00 a.m.