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Extended Stay America - Dallas - Lewisville
- Hotels
- Lewisville, TX
About this business
Location details
1900 Lake Pointe Dr., Lewisville, TX, 75057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Kitchen appliances outdated .. no pots pans extra towels or linen unless u wanna pay extra bring ur own but staff is friendly and well mannered
Business response:
Dear Guest, Thank you for sharing your feedback with us. We are glad to hear that our team made a positive impression, though we are sorry to learn that certain aspects of your stay fell short of expectations. We understand the importance of convenience and comfort, and your comments regarding the kitchen setup and amenities have been taken into account for review. We truly appreciate your input and hope you will give us another opportunity to provide a more satisfying experience in the future. Sincerely, Hotel Management
Your web site and there site says 2 different things and I was charged 25 x7 plus tax for a medical assist service dog.
Beware. Very over priced. The smell is pretty pungent as soon as you walk through the door in the lobby. The rooms are no better.
Business response:
Dear Tracey, Thank you for taking the time to share your experience. We are pleased to hear that the team made a positive impression during your visit. However, we regret that the overall condition of the property did not align with your expectations. Cleanliness and consistency are priorities, and your observations have been shared with our team to help ensure a more polished and welcoming environment. We truly value your feedback and hope to have the opportunity to offer a more comfortable and satisfying stay in the future... read more
Will not be staying here again!!! We usually always stay here and not they don’t offer breakfast and they have no coffee pot or dishes in the room anymore! And now they charge for pets. It’s just not the same as it was for 10 years.
Business response:
Dear Guest, We understand your disappointment with recent changes. In-room amenities like coffee pots and dishes are now available upon request. Additionally, pet fees help us maintain cleanliness for all guests. We are continuously working to improve and hope to enhance your experience on future visits. We value your continued trust and look forward to welcoming you back soon.Sincerely,Hotel Management
I can’t stay there because my Canadian Mastercard was rejected because was a Debit card so I found another place near and they accepted
Business response:
Dear Nestor, We regret we could not accommodate you due to the type of card you used. We strive to provide wonderful hospitality to all our guests; however, we truly regret that this was not your experience. Thank you for bringing this to our attention; we will use it to improve our services going forward. We are truly sorry and hope to accommodate you on your next visit to the area under better circumstances.Sincerely,Hotel Management
CLEAN AND INEXPENSIVE COMFORTABLE CLEAN ROOM. VERY HANDY HAVING THE KITCHENETTE AVAILABLE EVEN FOR AN OVERNIGHT STAY. THE PILLOWS ARE NOT VERY THICK, SO, I WOULD ADVISE BRINGING YOUR OWN PILLOW. NOT A PROBLEM AS I ALWAYS DO ANYHOW. OVERALL, I WOULD DEFINATELY BOOK THERE AGAIN WHEN A CLEAN, INEXPENSIVE ROOM IS NEEDED.
Frequently asked questions about Extended Stay America - Dallas - Lewisville
How is Extended Stay America - Dallas - Lewisville rated?
Extended Stay America - Dallas - Lewisville has a 3.7 star rating with 1,105 reviews.
When is Extended Stay America - Dallas - Lewisville open?
Extended Stay America - Dallas - Lewisville is open now. It will close tomorrow at 12:00 a.m.