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Extended Stay America - Dallas - Lewisville
- Hotels
- Lewisville, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1900 Lake Pointe Dr., Lewisville, TX, 75057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was not in a nice section of town, and when I walked in, the first thing I saw was a large plastic trash can to hold (I presume) dripping water. Based on that and the people I saw inhabiting the parking lot, I left and forfeited my nonrefundable reservation. This is second time I have prepaid a hotel and found it did not deserve the 3 stars that it got.
When I arrived at this place less than 3 hours after I made the reservation they told me there was no reservation that they never received it and we would have to get with Travelosity to get my money refunded. So I drove home- All night!! arrived at home at 7am and when I woke up a few hours later and called for my refund they said that I had NO SHOWED!!!!! Im so mad!!! Almost $200 gone!!! They are CROOKS!!!! I have called 3 times and no one seems to believe us!!!
They booked my room and no availability. Front desk agent was rude. Before telling me i had no room she added me into there frequent stay program that i didnt want to join to begin with. I thought she was checking me in. Lobby area wasnt clean. Totally unhappy and definitely wont choose there again.
I was given a replacement key to the wrong door and when i entered it was a middle aged couple, mind you it was 1 am, asleep . I go downstairs and tell the front desk. The lady was nice but kept insisting that it was my room. I told her it was not. Called my co worker who was staying in there. Confirmed the room and had to be walked there to verify it was my room. Unproffessional and unsafe. Never staying here again.
Room was dirty and no outlets to use for charging! Blood stains on the bathroom sink.
This was an "Efficiency Room". There was not a glass, plate or utensil in sight. They has to be special ordered. There was no ice in the freezer and no ice machine on premise. I had to go out and buy a bag of ice. Requested a wake up call that never came.
The front counter was rude and would not check us in
Frequently asked questions about Extended Stay America - Dallas - Lewisville
How is Extended Stay America - Dallas - Lewisville rated?
Extended Stay America - Dallas - Lewisville has a 3.7 star rating with 1,069 reviews.
When is Extended Stay America - Dallas - Lewisville open?
Extended Stay America - Dallas - Lewisville is open now. It will close tomorrow at 12:00 a.m.