Extended Stay America - Dallas - Plano

Business response:

Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay at our hotel. Although you liked the service provided by our staff, we are sorry for the issues you had while being here and regret the inconvenience it caused. Our maintenance team has been notified to ensure the issue is corrected. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. Please visit us again so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely... read more

Business response:

We appreciate you taking the time to share your nice rating of Extended Stay America. We hope to see you again in the future. Sincerely, Hotel Management 

Business response:

Ayotola, thanks for evaluating your stay. We are happy your overall experience was a pleasant one. That being said, we apologize for the inconvenience caused by the elevator service. We hope you will come back and visit us again and let us pamper you with our extraordinary customer service. Sincerely, Hotel Management 

Business response:

Erica, thank you for staying at Extended Stay America. It’s a pleasure knowing you liked the cleanliness of our property and the excellent service provided by our associates. We hope to have the opportunity of welcoming you back soon. Sincerely, Hotel Management 

Business response:

Darren, thank you for visiting us. I am sorry to read that we failed to meet your expectations. We hope you will accept my apology for what transpired. We hope you will give us another chance to prove that we are committed to providing excellent guest experience. Sincerely, General Manager 

Business response:

Thank you for being our guest at Extended Stay America - Dallas - Plano. We are pleased your stayed with us and had an overall enjoyable time. It was good to have you here, and we hope to welcome you back soon. Sincerely, General Manager 

Business response:

Thank you for being our guest at Extended Stay America - Dallas - Plano. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager 

Business response:

Seyedebrahim, thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, General Manager