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Extended Stay America - Dallas - Plano
- Hotels
- Plano, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2900 N. Dallas Pkwy., Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
CLOSE TO THE TOLLWAY NO COMPLAINTS...........CHECK IN WAS QUICK AND EASY
Business response:
Thank you for your wonderful review of our property. It's great to hear that your stay was pleasant and that you enjoyed our convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Best Extended Stay America I've stayed at; you get what you pay for, but I've always found them an acceptable low cost alternative. I'll stay here to save a few bucks but won't go to other cheap hotels.
Business response:
I want to thank you for taking the time to post a review of your experience with us. I'm so pleased to hear that you had a pleasant stay and found our hotel to be a good value. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
very nice rate was good for the area and it's right next to Saltgrass steakhouse
Business response:
Thank you so much for posting a review of our property. I’m so pleased to read that we were able to accommodate your needs with a comfortable stay at a great value. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Basic amenities, good for a short stay. No house keeping..
Business response:
Thank you for your recent review of your stay. We appreciate the kind comments about your experience with us; however, we apologize that we didn't meet your needs with our housekeeping services. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Yuk! The stay was fine...however, it was bare bones. Everything costs extra, room service, dishes, etc., but location was good. Only issue I had was the nasty, smelly garbage can in the third floor stairwell. I had to use stairs to walk my dogs, and my first night it was horrendous. I went to front desk, but nothing was done until morning. Then it happened again a second time and it was during the mid afternoon, yet they did not remove until next morning. It was a beyond disgusting smell, like raw chicken matter!
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. While we no longer keep dishes in guest room, these items are available upon request for no additional charge. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals as well as reviewing our room inspection procedures. Thanks to your feedback, we can continue to work on providing an exceptional stay for... read more
Nice hotel close to the highway we checked in and had great customer service that was very helpful to our business group. We were able to check into two rooms 2 hours early. It did take until 3:30 until the 3rd room was ready. My room was nice. This hotel went through major renovations not long ago. Fresh paint, new carpet and flooring. The beds were comfortable as well. I utilized the workout room which was very modest. It had an elliptical, a treadmill and a stair stepper and that is it. It would be nice if they had a dumb... read more
Business response:
Thank you so much for sharing your experience with us. I'm so pleased to hear that you revisited our property to see the recent updates that have taken place. Thank you again for sharing your experience with us. We appreciate you letting us know that you were not properly informed of our housekeeping and towel/linen exchange process. However, we are happy to read that our front desk staff was able to take care of your needs. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the ... read more
Plano stay Hallway had a funny smell. Staff was super nice. Room was clean.
Frequently asked questions about Extended Stay America - Dallas - Plano
How is Extended Stay America - Dallas - Plano rated?
Extended Stay America - Dallas - Plano has a 4.2 star rating with 582 reviews.
When is Extended Stay America - Dallas - Plano open?
Extended Stay America - Dallas - Plano is open now. It will close tomorrow at 12:00 a.m.