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Extended Stay America - Dallas - Plano
- Hotels
- Plano, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2900 N. Dallas Pkwy., Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Customer service was AMAZING! Room was clean. The beds were AWFUL. Sleeping on the floor might have been a little more comforting. No tv inside the bedroom was a little disappointing as well.
Business response:
Casey, thank you for staying at our hotel. We are pleased to know you were happy with your accommodation and that you appreciated our associates. However, we are sorry we missed meeting some of your expectations. We have made a note of your feedback and have shared it with the appropriate team. We hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Weird smells, loud noises from up stairs. Had to change out your own towels. The area was really nice but kinda far from the big city.
Business response:
Ayana, thank you for being our guest at Extended Stay America. We are happy to know you liked our area. However, we are sorry we missed meeting some of your expectations. Your feedback will be shared with the appropriate individual to improve our future guests’ experiences. It was a pleasure to have you here, and we look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Fair choice as a last-resort hotel.
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Super great stay
Business response:
Crystal, we appreciate you taking the time to share your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for an excellent stay. Your business is appreciated, and we hope you will come back to stay at Extended Stay America again soon. Sincerely, Hotel Management
Big room but was lacking. One waste basket for entire room. Sofa bed had no linens and matress had food crumbs when it was opened.
Business response:
Daniel, thank you for the feedback about your stay at our hotel. We are happy your overall experience was enjoyable, but we are sorry for the issues you had in your room. To make sure this doesn't happen again, we are actively working with our staff to improve our guest experience. We hope you give us another chance to serve you better in the future. Sincerely, Hotel Management
The sofa sleeper mattress had left over food crumbs, bloodstain.. No extra sheets and blankets as they did not have cleaning staff. Shampoo no conditioner. Room smell of shrimp. Elevator broken. Trash can was kept in stairwell that also smell like fish.needs better management.
Business response:
Thank you for taking the time to give us your feedback. We are so sorry for the cleanliness issues you had in your room and the inconvenience it caused. We are working with our housekeeping department to make sure all procedures are being followed so this does not happen again. We hope you will give us another chance the next time your travels bring you back this way. Sincerely, Hotel Management
Excellent place. I like the cleanliness.staff members are amazing.
Business response:
Vashiya, it was a pleasure having you as our guest at Extended Stay America. We’re thrilled to know you were pleased with our well-maintained hotel and that the service provided by our staff was beyond your expectations. On behalf of everyone here, we invite you to stay with us again the next time you visit Plano. Sincerely, Hotel Management
位置好，可以做饭，总体满意 距离孩子上夏令营课程Creation Center 大约有10到15分钟的路，地理位置非常好，附近有大型的超市，牛排屋，还有银行和各种饭店啊，Target 超市开车大约2分钟走路大约20分钟。酒店胜在有冰箱微波炉和炉灶可以给孩子做饭吃，这是最方便的嗯，住了大约十几天，酒店卫生一般，地板踩上去粘粘的，我自己要了拖把还是拖不干净，床单看起来不是很干净，每7天房间才打扫一次，但总体还比较满意，毕竟这个价位在美国性价比算是好的了
Business response:
Thank you for staying at Extended Stay America. We are glad you liked our convenient location and affordable rates. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Plano
How is Extended Stay America - Dallas - Plano rated?
Extended Stay America - Dallas - Plano has a 4.2 star rating with 596 reviews.
When is Extended Stay America - Dallas - Plano open?
Extended Stay America - Dallas - Plano is open now. It will close tomorrow at 12:00 a.m.