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Extended Stay America - Dallas - Plano
- Hotels
- Plano, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2900 N. Dallas Pkwy., Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I like it because it was close to a restaurants I like it but I got in town at 8 a.m. and drove all night and wasn't able to check in until 1:00 p.m. and the housekeeper need keys and I had to wait until the lady check me in to stop talking on the phone with the housekeeper but other then the the lady the check me in was very nice and sweet.
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies that we were unable to exceed your expectations. In response to your feedback, I will review our cleaning and room inspection procedures with our housekeeping staff to ensure your experience is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Stay was fine, staff was nice and the room was clean
Business response:
I appreciate you taking the time to write such a wonderful review. It's great to hear that you enjoyed your stay with us. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Nice roomy quiet hotel. The lady that checked us in was amazing. There was no maid service so the beds were not made and the towels not replaced. The continental breakfast was almost nonexistent. Packaged granola and muffins. The coffee was lousy.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I appreciate your kind comments about our staff; however, I apologize that our amenities were not to your expectations. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals. Thanks to your feedback, we can continue to work on provid... read more
NICE HOTEL - I DIDNT HAVE A BAD EXPERIENCE CHECK I WAS GREAT ..I REQUESTED A ROOM ON THE 1ST FLOOR AND THEY WERE ABLE TO ACCOMODATE ME....RIGHT AFTER CHECK IN THE FRONT DESK CALLED TO MAKE SURE I WAS OK AND I WAS PLASE WITH MY ROOM BEAUSE I COULD SEE MY CAR RIGHT OUTSIDE THE WINDOW
Business response:
Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
CLOSE TO THE TOLLWAY NO COMPLAINTS...........CHECK IN WAS QUICK AND EASY
Business response:
Thank you for your wonderful review of our property. It's great to hear that your stay was pleasant and that you enjoyed our convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Best Extended Stay America I've stayed at; you get what you pay for, but I've always found them an acceptable low cost alternative. I'll stay here to save a few bucks but won't go to other cheap hotels.
Business response:
I want to thank you for taking the time to post a review of your experience with us. I'm so pleased to hear that you had a pleasant stay and found our hotel to be a good value. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
very nice rate was good for the area and it's right next to Saltgrass steakhouse
Business response:
Thank you so much for posting a review of our property. I’m so pleased to read that we were able to accommodate your needs with a comfortable stay at a great value. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Basic amenities, good for a short stay. No house keeping..
Business response:
Thank you for your recent review of your stay. We appreciate the kind comments about your experience with us; however, we apologize that we didn't meet your needs with our housekeeping services. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Yuk! The stay was fine...however, it was bare bones. Everything costs extra, room service, dishes, etc., but location was good. Only issue I had was the nasty, smelly garbage can in the third floor stairwell. I had to use stairs to walk my dogs, and my first night it was horrendous. I went to front desk, but nothing was done until morning. Then it happened again a second time and it was during the mid afternoon, yet they did not remove until next morning. It was a beyond disgusting smell, like raw chicken matter!
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. While we no longer keep dishes in guest room, these items are available upon request for no additional charge. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals as well as reviewing our room inspection procedures. Thanks to your feedback, we can continue to work on providing an exceptional stay for... read more
Frequently asked questions about Extended Stay America - Dallas - Plano
How is Extended Stay America - Dallas - Plano rated?
Extended Stay America - Dallas - Plano has a 4.2 star rating with 568 reviews.
When is Extended Stay America - Dallas - Plano open?
Extended Stay America - Dallas - Plano is open now. It will close tomorrow at 12:00 a.m.