Extended Stay America - Dallas - Plano

Patrick 

on Expedia

7 years ago

A work in progress. The hotel seems to be in the process of ownership or management transition and remodeling. Breakfast bar is marginal. Coffee not very good. Room was clean and bed was comfortable. Property seemed poorly lit, and was difficult to find initially. Hopefully it’s just in transition and will be better in the future. 

Tim 

on Expedia

7 years ago

Bad experience The first night was terrible. I had already paid for my room online but the guy working that night said their system was down so he wouldn’t let me stay unless I paid again with cash. The next day I went back & the girl working there was very nice, let apologized & let me stay the rest of my reservation. 

Janet 

on Expedia

7 years ago

Plano Visit The staff was pleasant. The elevator was not working the two days we were there and we were on the 2nd floor. The rooms need updating. There was no housekeeping service but luckily we had extra towels and plenty of toilet paper! The "free" breakfast is misleading - it's only beverages, oatmeal packets and granola bars. 

ayotola 

on Expedia

7 years ago

Surprising comfortable Hotel wasnt bad at all except for the elevator not working 

Erica 

on Expedia

7 years ago

Great Place To Stay I came in for a training for 2 days located at the hotel so I booked my room there for 2 days. The rooms on the pics look different meaning the rooms and layout were much nicer than I expected . Overall the hotel was nice and very clean and the staff were very nice !