This profile has been claimed by the business owner or representative.
Extended Stay America - Dallas - Plano
- Hotels
- Plano, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2900 N. Dallas Pkwy., Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Rude staff and room carpet not cleaned There was a big red nasty spot on the carpet. The doors on the kitchen cabinets need to be painted. There were no pots, pans and dishes in the room had to call for room service to bring them to the room. The towels feel like a sheet of sand paper cutting into the skin while drying the body. The staff was so impolite and adamant that there was no room avaijlable. she said that she had to cleaned the room in order for me to have a place for shelter. I had just experienced a terrible storm... read more
Business response:
The staff and I read your review in regards to your last stay with us. We were pleased that you found the location and the layout of the room to be great; however, we were very sorry that the towels, sheets and our dish delivery service was not to your standards. As well, I am disappointed to read that you received such poor service from our staff and that your carpet was not properly cleaned. I am very sorry for your experience. In response to your review, I will be sharing your feedback on our linens and policies with our ... read more
Good Value! Hotel was cheap and in a good location. The hotel was accurately described online and we had a very positive experience. I would stay at this hotel again for sure.
Sheets on one of the beds were dirty. Haut in sick and on bathroom floor. Air conditioner didn't cool until midnight. First place I've ever stayed at that didn't have an ice machine, which was very inconvenient. Sorry buy In won't be staying here again.
Great Stay I really enjoyed this hotel. The idea of the bedrooms and bathroom being in a separate room from the living and cooking area was great. Very spacious and really enjoyed the pool and laundry amenities.
dirty rooms stinks likes old socks...and guess what we found when we left?.......Yep someone old socks!!
Good Location The water pressure in the bath and shower faucet was terrible. Hardly enough water came out to wash up and rinse off with.
Outstanding Facility & Value This is the best Extended Stay facility we have ever stayed in. The hotel was centrally located, easy access to highways, shopping, restaurants, entertainment, etc. The rooms were clean and very well arranged. The housekeeping staff included little perks with toilet paper folding and bath curtain neatly arranged with flair! I highly recommend this facility! Great staff! This is a great one night value and I would stay here if I needed to extend my stay to a week or a month. This would even be a g... read more
Frequently asked questions about Extended Stay America - Dallas - Plano
How is Extended Stay America - Dallas - Plano rated?
Extended Stay America - Dallas - Plano has a 4.2 star rating with 568 reviews.
When is Extended Stay America - Dallas - Plano open?
Extended Stay America - Dallas - Plano is open now. It will close tomorrow at 12:00 a.m.