This profile has been claimed by the business owner or representative.
Extended Stay America - Dallas - Plano
- Hotels
- Plano, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2900 N. Dallas Pkwy., Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dallas-Fort Worth, TX The hotel did not have any rooms available due to a increment weather in the area
Business response:
Thank you for your recent review of your stay. We are very sorry that we were not able to accommodate you due to the inclement weather. To uphold our companyâs high standards we will continue to do our best to accommodate all of our guests. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
Good hotel for Extended Trips Good hotel in a good location for business. Spacious room for the price.
business It was basically what I expected. Nothing fancy, but was clean and easy to get to.
Business response:
The staff and I read your review. We are glad that you enjoyed your stay with us. We were pleased to read that the cleanliness of your room was to your standards and we hope if you are ever in the area again you will choose to stay with us
Good location Location was perfect for our needs. Price was reasonable and the hotel was clean and the staff pleasant.
Rude staff and room carpet not cleaned There was a big red nasty spot on the carpet. The doors on the kitchen cabinets need to be painted. There were no pots, pans and dishes in the room had to call for room service to bring them to the room. The towels feel like a sheet of sand paper cutting into the skin while drying the body. The staff was so impolite and adamant that there was no room avaijlable. she said that she had to cleaned the room in order for me to have a place for shelter. I had just experienced a terrible storm... read more
Business response:
The staff and I read your review in regards to your last stay with us. We were pleased that you found the location and the layout of the room to be great; however, we were very sorry that the towels, sheets and our dish delivery service was not to your standards. As well, I am disappointed to read that you received such poor service from our staff and that your carpet was not properly cleaned. I am very sorry for your experience. In response to your review, I will be sharing your feedback on our linens and policies with our ... read more
Good Value! Hotel was cheap and in a good location. The hotel was accurately described online and we had a very positive experience. I would stay at this hotel again for sure.
Sheets on one of the beds were dirty. Haut in sick and on bathroom floor. Air conditioner didn't cool until midnight. First place I've ever stayed at that didn't have an ice machine, which was very inconvenient. Sorry buy In won't be staying here again.
Frequently asked questions about Extended Stay America - Dallas - Plano
How is Extended Stay America - Dallas - Plano rated?
Extended Stay America - Dallas - Plano has a 4.2 star rating with 582 reviews.
When is Extended Stay America - Dallas - Plano open?
Extended Stay America - Dallas - Plano is open now. It will close tomorrow at 12:00 a.m.