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Extended Stay America - Dallas - Plano
- Hotels
- Plano, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2900 N. Dallas Pkwy., Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great Place To Stay I came in for a training for 2 days located at the hotel so I booked my room there for 2 days. The rooms on the pics look different meaning the rooms and layout were much nicer than I expected . Overall the hotel was nice and very clean and the staff were very nice !
Business response:
Erica, thank you for staying at Extended Stay America. It’s a pleasure knowing you liked the cleanliness of our property and the excellent service provided by our associates. We hope to have the opportunity of welcoming you back soon. Sincerely, Hotel Management
Business response:
Darren, thank you for visiting us. I am sorry to read that we failed to meet your expectations. We hope you will accept my apology for what transpired. We hope you will give us another chance to prove that we are committed to providing excellent guest experience. Sincerely, General Manager
Stay Needs improvement
Business response:
Thank you for being our guest at Extended Stay America - Dallas - Plano. We are pleased your stayed with us and had an overall enjoyable time. It was good to have you here, and we hope to welcome you back soon. Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America - Dallas - Plano. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager
Business response:
Seyedebrahim, thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, General Manager
Business response:
Kim, thank you for being our guest at Extended Stay America - Dallas - Plano. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager
Business response:
Charles, we appreciate your business. Ratings like yours help show we are doing things right. Thank you for staying at Extended Stay America - Dallas - Plano. We would love to welcome you back the next time you are in the area. Sincerely, General Manager
Hotel was very run down for area thatitbwas in and there were a lot of unsavory types in the parking lot and lobby.
Business response:
Thank you for taking the time to give us your feedback. You are absolutely correct to expect a clean, well-maintained property as your home away from home when traveling, and I apologize for failing to provide that for you. My staff and I are taking steps to ensure every detail from the first impression at check-in to the final at check-out and will focus on providing a better experience for every guest entering our doors. We truly regret the inconvenience caused, and please give us another chance to provide you with the hos... read more
Business response:
Many thanks for taking the time to post your kind rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. We hope to see you again soon at Extended Stay America - Dallas - Plano. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Dallas - Plano
How is Extended Stay America - Dallas - Plano rated?
Extended Stay America - Dallas - Plano has a 4.2 star rating with 568 reviews.
When is Extended Stay America - Dallas - Plano open?
Extended Stay America - Dallas - Plano is open now. It will close tomorrow at 12:00 a.m.