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Extended Stay America - Dallas - Plano
- Hotels
- Plano, TX
About this business
Location details
2900 N. Dallas Pkwy., Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
business It was basically what I expected. Nothing fancy, but was clean and easy to get to.
Business response:
The staff and I read your review. We are glad that you enjoyed your stay with us. We were pleased to read that the cleanliness of your room was to your standards and we hope if you are ever in the area again you will choose to stay with us
Good location Location was perfect for our needs. Price was reasonable and the hotel was clean and the staff pleasant.
Good Value! Hotel was cheap and in a good location. The hotel was accurately described online and we had a very positive experience. I would stay at this hotel again for sure.
Great Stay I really enjoyed this hotel. The idea of the bedrooms and bathroom being in a separate room from the living and cooking area was great. Very spacious and really enjoyed the pool and laundry amenities.
Rude staff and room carpet not cleaned There was a big red nasty spot on the carpet. The doors on the kitchen cabinets need to be painted. There were no pots, pans and dishes in the room had to call for room service to bring them to the room. The towels feel like a sheet of sand paper cutting into the skin while drying the body. The staff was so impolite and adamant that there was no room avaijlable. she said that she had to cleaned the room in order for me to have a place for shelter. I had just experienced a terrible storm... read more
Business response:
The staff and I read your review in regards to your last stay with us. We were pleased that you found the location and the layout of the room to be great; however, we were very sorry that the towels, sheets and our dish delivery service was not to your standards. As well, I am disappointed to read that you received such poor service from our staff and that your carpet was not properly cleaned. I am very sorry for your experience. In response to your review, I will be sharing your feedback on our linens and policies with our ... read more
Sheets on one of the beds were dirty. Haut in sick and on bathroom floor. Air conditioner didn't cool until midnight. First place I've ever stayed at that didn't have an ice machine, which was very inconvenient. Sorry buy In won't be staying here again.
dirty rooms stinks likes old socks...and guess what we found when we left?.......Yep someone old socks!!
Frequently asked questions about Extended Stay America - Dallas - Plano
How is Extended Stay America - Dallas - Plano rated?
Extended Stay America - Dallas - Plano has a 3.1 star rating with 1,182 reviews.
When is Extended Stay America - Dallas - Plano open?
Extended Stay America - Dallas - Plano is open now. It will close tomorrow at 12:00 a.m.