Extended Stay America - Dallas - Plano

Anonymous 

on Expedia

14 years ago

Close to family but less than comfortable Room reserved was not at all what was requested when booked on hotels.com. Even went back and checked and what I booked online was correct. Thankfully hotel had enough rooms so we were able to get the room we originally requested. Room keys were also an issue - hardly ever worked and had to get several to try. Beds were hard as rocks and the walls were very thin. When the people above us came in at 2 a.m. it sounded like a herd of cattle above us for a couple of hours! For the price ... read more

Arun 

on Expedia

14 years ago

Maintenance Not a Priority Here The hotel location is good but maintenance is not. The phones were not working, the WC was leaking, the TV channels could be changed in only one direction as the remote was not working properly. In the gym, the elliptical was not functioning properly. The overall stay in the Hotel was not worth the rate they charged. 

Anonymous 

on Expedia

14 years ago

It was Ok This was an average stay, Well for the most part. Pros: full kitchen Cons: Fire alarm went off at 1am 2 of the 4 nights The TV SUCKED it didn't have any inputs to hook up anything If your looking for a good cheap place to stay with no frills this is it. 

Anonymous 

on Expedia

14 years ago

The stay at Plano,Texas It was a nice place with a small kitchen 

Anonymous 

on Expedia

14 years ago

Stayed here for Buffett concert! Stayed here for the Jimmy Buffett concert in Frisco - then cabbed it to and from the concert. beds was nice and comfy - all went really well. 

Anonymous 

on Expedia

15 years ago

Great location for Penney's Great location to go to Penney's 

Anonymous 

on Expedia

15 years ago

Not bad for families We came with a large family group for a week. The price was excellent. My 2nd floor room was better than I'd expected. Plenty of space. My room was very clean. Hotel ran out of liquid dish detergent, and laundry soap dispenser was also out. Odd assortment of dishes in room 4 bowls, 2 plates, 3 cups - ??? Room included DVD player, which was nice with the kids. Pool seemed fine, and mgmt allowed a group to use it after hours provided they kept kids quiet. Pleasant helpful staff all around. A relative's 4th... read more

Maria 

on Expedia

15 years ago

Mediocre service Staff was not too eager to help. Printer was broken and I was advised to go to the next hotel if I needed anything printed. One employee offered the use of the front desk printer but this was after I kept asking if there was another way to print.