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Extended Stay America - Dallas - Plano
- Hotels
- Plano, TX
About this business
Location details
2900 N. Dallas Pkwy., Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was Ok This was an average stay, Well for the most part. Pros: full kitchen Cons: Fire alarm went off at 1am 2 of the 4 nights The TV SUCKED it didn't have any inputs to hook up anything If your looking for a good cheap place to stay with no frills this is it.
The stay at Plano,Texas It was a nice place with a small kitchen
Stayed here for Buffett concert! Stayed here for the Jimmy Buffett concert in Frisco - then cabbed it to and from the concert. beds was nice and comfy - all went really well.
Great location for Penney's Great location to go to Penney's
Not bad for families We came with a large family group for a week. The price was excellent. My 2nd floor room was better than I'd expected. Plenty of space. My room was very clean. Hotel ran out of liquid dish detergent, and laundry soap dispenser was also out. Odd assortment of dishes in room 4 bowls, 2 plates, 3 cups - ??? Room included DVD player, which was nice with the kids. Pool seemed fine, and mgmt allowed a group to use it after hours provided they kept kids quiet. Pleasant helpful staff all around. A relative's 4th... read more
Mediocre service Staff was not too eager to help. Printer was broken and I was advised to go to the next hotel if I needed anything printed. One employee offered the use of the front desk printer but this was after I kept asking if there was another way to print.
room was dirty and had a smell like standing water - really stunk. the until had a small kitchen and had No fork for me to eat my meal - kitchen was completely bare. Next door neighbors were fighting and sounded like the walls were paper think. Breakfast is muffins you'd see is a highway gas station. Won't return.
Business response:
Dear Guest, Your concerns are of the utmost importance to us, and we appreciate your honest input as it helps us identify areas where we can improve. We are truly sorry for the inconveniences you encountered, especially with the overall atmosphere of the room and certain amenities. Please know our guests can purchase dinnerware at the front desk. We understand how frustrating these incidents must have been, and we sincerely apologize for not meeting your expectations in providing a premium experience. Moreover, we regret the... read more
Very dirty and cockroaches in the room. Nasty
Business response:
Dear Guest, Thank you for taking the time to share your experience. We sincerely apologize that your stay did not meet expectations and for the issues you encountered with cleanliness and pests. This does not reflect the standards we aim to provide, and your feedback has been shared with our team to address these concerns and improve our procedures. We understand how frustrating this must have been and deeply regret the inconvenience caused. We hope you might consider giving us another opportunity to provide a more comfortab... read more
Frequently asked questions about Extended Stay America - Dallas - Plano
How is Extended Stay America - Dallas - Plano rated?
Extended Stay America - Dallas - Plano has a 3.1 star rating with 1,182 reviews.
When is Extended Stay America - Dallas - Plano open?
Extended Stay America - Dallas - Plano is open now. It will close tomorrow at 12:00 a.m.