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Extended Stay America - Dallas - Plano
- Hotels
- Plano, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2900 N. Dallas Pkwy., Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Mediocre service Staff was not too eager to help. Printer was broken and I was advised to go to the next hotel if I needed anything printed. One employee offered the use of the front desk printer but this was after I kept asking if there was another way to print.
Unacceptable Waited over 30 minutes for the front desk to open. Called the reservation office and after another 15 minutes, the employee came out of a room from down the hallway, looking half asleep and dirty. Shirt was filthy and her customer service skills were nonexistent.
There was roaches in the cabinets, no ice machine, no extra towels, no sheets for the pull out couch, the mattress for the couch had stains, bubble gum stuck to the couch cushions
Prejudice ESA Plano Texas I just found out yesterday from speaking with a resident at ESA Plano which they stated their fees are ex amount and they are so behind, but me asking Nicole if I could pay a day late once my check deposited she stated "No this is a privately owned company " now I was faithful in paying for 3 months and the 1 time me of color ask I was turned down, so I decided to remove my business as well as myself seeing that this is very prejudice and I will send up a letter to corporate in regards to this matte... read more
I got locked out of my room twice and couldn’t find any staff to help took me over an hour to find someone
Room smelled like a truck stop. Sheets were not clean.
The man at the front desk was nice however we found bed bugs
Frequently asked questions about Extended Stay America - Dallas - Plano
How is Extended Stay America - Dallas - Plano rated?
Extended Stay America - Dallas - Plano has a 3.1 star rating with 1,123 reviews.
When is Extended Stay America - Dallas - Plano open?
Extended Stay America - Dallas - Plano is open now. It will close tomorrow at 12:00 a.m.