Extended Stay America - Dallas - Plano

Jaimon Maurice 

on Expedia

a year ago

Not clean, trash in hallway, smell like smoke throughout the bldg. 

Rebecca 

on Expedia

a year ago

Not worth the money. The front office staff was non-existent. Their hallways smell terrible. Half the lights didn’t work. Couldn’t find the trash can. The bed was comfortable but minimal. The ac never fully cooled the room. Finally the coup-de-gra is their “complimentary breakfast” was coffee and granola bars. The doors leading to and from the sides didn’t work. 

Anonymous 

on Expedia

2 years ago

The stay was not so good, we had to change our room 3 times due to us not having hot water. 

Ghufran 

on Expedia

3 years ago

Terrible experience It was terrible: First despite of having a guaranteed reservation, we were told upon our arrival at 11 p.m. that there is NO reservation and we should go some where else. We asked for the manager and tried to call Hotels.com. After thirty minutes of arguments we, were given a room. The room was filthy, the carpets on the entire floor were dirty. We have never seen such a breakfast provided by the hotel. A coffee and a muffin?? 

Damion 

on Expedia

3 years ago

I had to wait two and hours and was issued a no show cause the staff at the desk was sleeping for over two hours. Sad but true