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Extended Stay America - Dayton - North
- Hotels
- Dayton, OH
About this business
Location details
6688 Miller Ln., Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
When we checked in our refrigerator had leftover pizza and chicken it. Bathtub was not clean has hair in it from the last patron. People who resided there weekly hung out at the doors smoking, one girl was evicted from her room and screaming and cussing at whoever was coming to pick her up… very uncomfortable stay
Business response:
Dear Tara, Thank you for being our guest and sharing your experience. We are disappointed to learn that we may have overlooked a few issues in your room's preparation, and we sincerely apologize for the inconvenience. We have discussed this with our housekeeping staff, and steps are being taken to ensure this is not repeated. We hope you will revisit us and allow us to provide you with a more seamless stay.Sincerely,Hotel Management
Ive stayed at a other extended stay and had a great experience. This one seems like your staying in a motel off a dead end road. Old gross carpet (my feet stuck in spots) recommend wearing shoes until you get in bed. Smelled horribly like they are trying to cover up the old cigarette smoke. Fridge & microwave stunk countertop looked like it was falling apart in spots. The laminate was peeling up. The 2 good things. -shower looked newer but was not properly cleaned before we stayed. - We only stayed one night.
Business response:
Dear Tom, Thank you for sharing your review and the details surrounding your recent stay. We appreciate you bringing these issues to our attention. Our team's priority is making sure that every guest has a comfortable and relaxing stay, and we apologize that this was not your experience. We regret that our staff did not respond to your requests while you were here and apologize for that inconvenience. It was an honor to host your visit, and we hope you will give us another chance in the future.Sincerely,Hotel Management
The room had a weird smell of deodorant. The floor was sticky. They advertise breakfast but it is a coffee and granola bars without a sitting area.
Business response:
Dear Aldo, Thank you for being our guest. Although we always intend to provide our guests with a pleasing environment, we genuinely apologize for the disappointing aspects during your visit. We have noted your feedback, which will be shared with the appropriate individuals. We regret the inconvenience and hope you will give us another chance to provide you with a better experience.Sincerely,Hotel Management
The room was quite shabby and run down. The heater was cranked up to 90 and the room was still chilly—so it clearly didn’t function properly. While the room was not unclean, it wasn’t sparking, and the overall shabbiness of the place made me feel less than confident about the cleanliness overall.
Business response:
Dear rita, we apologize for anything other than a completely satisfying stay, and we appreciate the feedback. We agree that some areas in our hotel are beginning to show their age, and we will share your concerns with our leaders and use them for future improvements. We also apologize for not living up to our commitment to clean and well-maintained accommodations during your stay. We are working with our housekeeping department to ensure this does not happen again. We hope you will give us another opportunity to welcome you ... read more
So Gross The hotel is just disgusting. The rooms are run down and the beds are hard as a rock and Crunch every time we moved. Had it not been a quick stop to sleep to break up a 13 hour drive we would have just left. We were there about 7 hours and got up and left right away
Business response:
Devon, thank you for choosing our hotel during your visit to our area. Please accept our apologies for not meeting your expectations. We would have welcomed the opportunity to address your concerns while you were still here. We hope you will revisit so we can extend the exceptional hospitality for which we are known.Sincerely,Hotel Management
They were sold out and had no room for us . I need my momey back asap. I also would like compensation for my time like u guys did for my other guy jeremy stewert. U guys cancelled his room too.
Business response:
Dear Joey, thank you for providing candid feedback about your stay. We apologize for the mix-up with your room and the inconvenience this caused you. Please contact the hotel front desk directly for further assistance. Our goal is to provide exceptional service to our guests; therefore, we are sorry this was not your experience. We will address this appropriately to be more consistent in our service delivery. We hope we have the opportunity to make it up to you on a future visit. Thank you again.Sincerely,Hotel Management
The gentleman at check-out was watching a movie, rude, took for ever and then kicked us out after we waited 28minutes for him to check us in. We had no where to stay. I hope they please play cameras back when we call management.
Business response:
Dear Alexa, first of all, we apologize for the behavior of our associate and thank you for informing us of this incident. We understand your disappointment, and your comments are being reviewed with the team member to see what went wrong. We appreciate your business and would welcome the opportunity to restore a favorable impression of our hotel in the future.SincerelyHotel Management
Frequently asked questions about Extended Stay America - Dayton - North
How is Extended Stay America - Dayton - North rated?
Extended Stay America - Dayton - North has a 3.3 star rating with 2,232 reviews.
When is Extended Stay America - Dayton - North open?
Extended Stay America - Dayton - North is open now. It will close tomorrow at 12:00 a.m.