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Extended Stay America - Dayton - North
- Hotels
- Dayton, OH
About this business
Location details
6688 Miller Ln., Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I wouldn't pick here again People rude as freak and bed hard as hell hurt to sleep
Business response:
Michele, thank you for your comments. We are sorry you found the bed uncomfortable. We do have a variety of room configurations that may be more suitable to your needs the next time you stay with us. We regret the inconvenience it caused. We are extremely concerned to read your comments and apologize that our associate was rude to you. Appropriate action has been taken to ensure this is not repeated. We appreciate your feedback as we continually strive to meet the needs of every guest. We hope to see you soon as our guest. S... read more
Found drugs in the hotel room. What a night mare. Especially when you’re in recovery. Couldn’t get towels for 2 days. No maid service since we’ve been here. Asked for shampoo and soap on day 2 also, no go. Had to go to front desk. They don’t pick up trash at all. I left it in the hall. Still there since yesterday. Good enough price but WOW! Wouldn’t stay here again -only stayed now because of water damage in my home- needed a place fast. Prices are high unless you use Expedia or the like.
Business response:
Thank you for your feedback. We are extremely sorry for the oversights you mentioned in your room and regret to learn we did not provide a receptive service. We have shared your feedback with the appropriate individuals to prevent the challenges you experienced from occurring in the future. Thank you for your understanding. Sincerely, Hotel Management
The hotel advertising as a smoke free facility but that's not the case. The hallways smell of cigarettes and my room smelled even worse of cigarettes. Would not recommend and definitely will not be staying there again.
Business response:
James, we appreciate the valuable feedback about your stay. We are sorry for the inconvenience you experienced due to the smoke odor. We are a non-smoking hotel, but on a rare occasion, a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. We hope you will consider staying with us the next time you travel to this area so we can provide you with a much better experience. Sincerely, Hotel Management
We are sistersmeeting at the hotel, and my sister arrived earlier than i, room was reserved held with credit card. They would not allow her access. So she had to wait in her car. Second the hall way on the second floor smelled of smoke which must have come from our room which reeked. Later i found the source of smell cigars and cigarette butts in a plastic bag in the jitched cupboard. So much for 104 smoke free rooms. We thought we could handle it. I woke with a headache of course, the front desk complained that we should ha... read more
Business response:
Shirley, thank you for being our guests. We are sorry for the issues your sister had at the time of check-in. We are reviewing your comments with our team to see what went wrong. Moreover, we adhere to a strict 'no smoking' policy and enforce it with a cleaning fee when we find evidence of smoking in a guest room. We appreciate you bringing this issue to our attention and apologize for the inconvenience this caused. On a positive note, it was good to read you liked our convenient location. We appreciate your feedback and hop... read more
Staff is wonderful, as for the property and cooperation goes. It's a very good example for competitors to not run their business into the dirt, like this company has done. I highly recommend this property be called into question for the horrible living conditions of the rooms ,to the extent it can be a condemned building if board of health took a tour.
Business response:
Elexes, thank you for letting us know about your concern. We apologize for not meeting your expectations with your suite and regret the inconvenience it caused. We will share your feedback with our housekeeping team for their review and action. There are no excuses to be made, but we hope you will allow us to improve your impression of us. Sincerely, Hotel Management
First the staff refused to honor my Expedia reservation despite showing them our confirmation. Then they became rude, loud cursing at us and generally abusive. Finally when we told them we would be reporting to hotel home office and asking them to review the lobby recording, the desk attendant went to the back office, likely in order to erase the film. This was by far the worst hotel experience I have had in my entire life.
Business response:
Sam, thank you for sharing your concern through your review. We are sorry to read your comments and know what transpired. We will review your comments with our front office team. Thank you once again for taking the time to leave us your feedback. Sincerely, Hotel Management
Bedbugs It seemed fairly clean but on the second day my employee woke up with bites. Found bedbugs and moved to another hotel.
Business response:
We are disappointed to read your feedback with regard to your employees stay with us. Please accept our apologies for the issue outlined. As your review is anonymous, we would appreciate additional information to identify the room occupied by your staff to professionally inspect and treat as a precaution. We regret the inconvenience caused and hope you will reconsider reserving rooms with us. Thank you. Sincerely, Hotel Management
Business response:
Thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dayton - North
How is Extended Stay America - Dayton - North rated?
Extended Stay America - Dayton - North has a 3.3 star rating with 2,232 reviews.
When is Extended Stay America - Dayton - North open?
Extended Stay America - Dayton - North is open now. It will close tomorrow at 12:00 a.m.