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Extended Stay America - Dayton - North
- Hotels
- Dayton, OH
About this business
Location details
6688 Miller Ln., Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This hotel is so so dirty. I would not recommend
Business response:
Dear Robie, Thank you for staying with us and sharing your concerns. Our goal is to deliver an exceptional experience for our guests, and our housekeeping team works hard to provide a clean and comfortable environment. However, we apologize for falling short and regret that this issue compromised your stay. We hope you will give us another opportunity so we can leave you with a much better impression on your next visit. Sincerely,Hotel Management
Stay away!! Where do I begin?? Let’s start with description of the room that said it was a room with two queen size beds, when the confirmation was received it said two double beds. The person at the counter said 'That's what we call queen beds - doubles" but what we found in the room was two double beds. The person that checked us in was wearing a t-shirt with some graphics like a face on it, not very professional. During check in, it was emphasized to us several times and we had to initial the check in form about the smoki... read more
Business response:
Dear Kathy, We sincerely apologize for the inconvenience you encountered during your stay. Your feedback highlights areas where we need to improve, and we genuinely appreciate you sharing your experience. Rest assured that your comments will be taken seriously, and we'll work diligently to address these issues. Our goal is to provide a clean, comfortable, and professional environment for our guests, and we apologize for falling short of your expectations. We appreciate your feedback as it helps us make the necessary changes ... read more
The outside doors were not secure-anyone could walk in- the air conditioning unit was dripping on the rug and when we told the front desk nothing was done about it.
Business response:
Dear Bridgette, Thank you for posting a review of your recent stay. However, we are sorry for the issues with your room's air conditioner and that it was not addressed promptly. We appreciate you bringing this to our attention. Our team conducts routine maintenance throughout the hotel on a regular structured program basis, and we will pass along this feedback. Regarding the outside doors, we appreciate your concerns and will look into the matter on a priority basis. Please feel free to connect with the front desk team for f... read more
I picked this property because we were travelling with 2 dogs. Since motels charge extra per dog, I did not want to pay more in dog fees than for the accommodation. The clerk had me sign a legal document that if I had known about, I should have brought my lawyer along to interrupt the legalese. She insisted that she charge my visa not only for the dog charges but also $100.00 deposit. I have never had this done before, usually they only put a hold on your card. She said, don’t worry you should see it credited in a week or tw... read more
Business response:
Dear Joan, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We hope to have another occasion to host you and provide you with the seamless stay you deserve!Since... read more
This hotel should condemned! It was so dirty, the dressers were falling apart. The elevator wasn't working properly. The lady at the front desk said I could take it at my own risk. The stairwell had a very strong odor of bleach. There was no way I was staying there and left. I asked for my money back and was told they would as the manager for approval. Most discusting hotel I have every been in.
Business response:
Dear Janet, We regret that we couldn't give you a better impression from the moment you checked in, and we apologize for any frustration this undoubtedly caused. The condition of our property you describe is unacceptable and not representative of our quality standards. We are sorry that these issues compromised your plans with us, and we regret that you had to cancel with us. Please allow us to review the situation you mentioned to see what went wrong. Meanwhile, please feel free to reach out to us at the hotel for further a... read more
Zero frills Everything in the hotel is old, not necessarily horrible but if you are expecting modern conveniences, they are not there. The one elevator broke overnight, so everything has to be hauled down 3 flights. Check in clerk was extremely friendly. Breakfast was grab and go prepackaged muffins and granola bars, so again not what we expected.
Business response:
Dear Guest, Thank you for reviewing your recent stay with us. While we are pleased that you loved the gracious hospitality of our front desk associates, we apologize for the inconvenience caused by the elevator's temporary issue. We are working with our maintenance team to fix this immediately and ensure future guests are not similarly impacted. Moreover, we take your comments about the breakfast seriously and will explore ways to improve the offerings. We appreciate your understanding and patience in these matters, and we'l... read more
Disappointing The rooms were very worn out and the bathroom was not clean enough to feel like we could comfortably take a shower!
Business response:
Dear Denise, Thank you for staying with us and sharing your concerns. Our goal is to deliver an exceptional experience for our guests, and our housekeeping team works hard to provide a clean and fresh environment throughout our hotel. However, our team must have overlooked this when making your room ready for occupancy, and we will look into the situation further. We hope to provide you with a better impression the next time.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Dayton - North
How is Extended Stay America - Dayton - North rated?
Extended Stay America - Dayton - North has a 3.3 star rating with 2,231 reviews.
When is Extended Stay America - Dayton - North open?
Extended Stay America - Dayton - North is open now. It will close tomorrow at 12:00 a.m.