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Extended Stay America - Dayton - North
- Hotels
- Dayton, OH
About this business
Location details
6688 Miller Ln., Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The place is not very clean and is beat up. Bed was old and terribly soft. Needs a good renovation. Spelled greasy. No pots and pans in the kitchen. How does one cook in a kitchen without them??? Save your money and go somewhere else.
Business response:
Dear Kimberly, Thank you for sharing your comments. Cleanliness is a top priority for all our employees, and we do not take cleanliness issues lightly. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. To ensure the cleanliness of every guest, we keep the dishware at our front desk, and our team is happy to deliver them to the guest's suite. We are sorry if this was not communicated to you. It would be our pleasure to welcome you back s... read more
The property just seemed dingy and dirty. The elevator floor was torn up. There was a sign saying only two people at a time. When it got to our floor it made this horrible screeching sound. Our room smelled like stale smoke. It was very warm so I turned down the temp for the AC to run and it sounded like an engine taking off. I had to turn up the tv to drown out the sound. The carpeting in the room and hallway was so dirty and stained. We had booked two nights but checked out after one. We only stayed because it was midnight... read more
Business response:
HI Kimberly,Thank you for choosing to stay with us at Extended Stay America Dayton North. I would like to sincerely apologize that you did not have a great experience in our hotel. We strive to ensure that every guest has a clean, comfortable room and that all items are working. We really appreciate your feedback as it helps us continue to improve our guest experience. I hope you will consider giving us another chance in the future to provide you with a much better experience.Sincerely,James RichardsonGeneral Manager
Waited 15 minutes for someone to come to the front desk so I could check in at 5:00 pm. Near midnight, a manager entered my room unannounced and then asked if this was my room. When I checked out, a different manager couldn’t find my record, then told me I was on the no show list and they had to check me in to check me out. The room was basic, but acceptably clean. The rest of the hotel is run down. Definitely won’t be staying here again.
Business response:
Dear Thomas, Thank you for your feedback and for being our guest. Please accept our sincere apologies for not meeting your expectations. We strive to provide excellent hospitality to all our guests; therefore, we truly regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services as we advance. We are truly sorry and hope you will consider giving us a second chance.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Dayton - North
How is Extended Stay America - Dayton - North rated?
Extended Stay America - Dayton - North has a 3.3 star rating with 2,231 reviews.
When is Extended Stay America - Dayton - North open?
Extended Stay America - Dayton - North is open now. It will close tomorrow at 12:00 a.m.