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Extended Stay America - Dayton - North
- Hotels
- Dayton, OH
About this business
Location details
6688 Miller Ln., Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
DO NOT BOOK AT EXTENDED STAY AMERICA!!! Joined our family friends for a night out in North Dayton. Went out to Scene 75, Longhorn and Hooters. The food, drinks and overall experiences were great for those places, so we decided to book a stay at Extended Stay America. Our friends told us they had a room at Extended Stay so we wanted to book in the same location. Upon arrival to our room we were very disappointed. The room smelled of fresh smoke, all of the lights didn’t work, there were stains on the linens, and stains on the... read more
Business response:
Austin, thank you for taking the time to show us your concern. We regret any negative experience you had. Kindly allow us some time to look into this matter, and we would be grateful for your patience during this time. Sincerely, Hotel Management
When we arrived, they did not have a room with two beds as I booked it. They offered two studio rooms after we complained, but it was difficult with young children.
Business response:
Thank you for being our guest. We apologize for being unable to accommodate you in the suite of your choice and that you were unhappy with one offered to you. We value your feedback and hope to have an opportunity to serve you on a future date. Sincerely, Hotel Management
So we arrived to check in the day front desk clerk was rude disrespectful and tried to refuse us our room rental, we were downgraded from a king to a queen room and the people next door were fighting in the hallway almost every night we were there! I would not stay here again
Business response:
Thank you for the feedback. We were extremely concerned to read your comments and apologize for our staff member being rude to you. We know our staff genuinely cares about providing an enjoyable stay to all of our guests so this incident is not a reflection of our usual service. Appropriate measures have been taken to ensure this is not repeated. Also, please accept our apologies for the frustrations you experienced due to not receiving the room you booked. We try to make every effort to provide the accommodations requested ... read more
Booked this hotel thru Expedia well in advance. Arrived on check in day and was told they had no room available for us. They overbooked the hotel. When asked if we could at least use restroom, they turned us away saying it was for guests only. I was also charge for the room 5 days before. Working with my credit card company to get monies returned.
Business response:
Thank you for the feedback. We apologize that we did not have any available rooms when you arrived at our hotel. We understand your frustration and appreciate your patience. As your review is anonymous, we would appreciate additional information to identify your details and follow up. We hope you will give us a chance to redeem ourselves on a future visit. Thank you once more for your helpful feedback; we wish you all the best with your travels. Sincerely, Hotel Management
One of worst places ever stayed at
Business response:
On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dayton - North
How is Extended Stay America - Dayton - North rated?
Extended Stay America - Dayton - North has a 3.3 star rating with 2,232 reviews.
When is Extended Stay America - Dayton - North open?
Extended Stay America - Dayton - North is open now. It will close tomorrow at 12:00 a.m.