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Extended Stay America - Dayton - North
- Hotels
- Dayton, OH
About this business
Location details
6688 Miller Ln., Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Old and run down The hotel is very worn out. The bathtub didn’t drain well in one of the rooms booked. The room phone rang over and over all night and people randomly stomped down the hall and knocked on the door. Not a very restful experience.
Business response:
Dear Matthew, We have taken note of your observations regarding the need to update and renovate, and we are currently having the same conversation with our brand leaders. In the meantime, our staff is committed to keeping our property clean, fresh, and up-to-date throughout our hotel. We want to apologize for the excessive noise due to other guests. We understand your frustration, and we are grateful for your patience. Guest feedback gives us valued insight to improve our accommodations and guest experience; therefore, we ap... read more
The property was deplorable. Dirty underware in the shower. Towell bars ripped off the walls. Food on the floor. Unpainted patches on the walls. This was the WORST hotel that wa have ever encoutered.
Business response:
Dear Joe, We're truly sorry to hear about your negative experience. This doesn't meet our usual standards, and we appreciate you bringing it to our attention. We value your feedback and will address these issues to ensure a better experience for our future guests. Please know that this does not reflect our typical service, and we hope you'll consider giving us another chance to provide a more pleasant stay. Your comfort and satisfaction are important to us, and we're committed to improving.SincerelyHotel Management
Nothing like our first stay a year ago The beds were not made when we walked into our room. When we called down the housekeeper asked if we wanted to do it or should she. The carpet had a big red stain and the TV remote barely worked. The elevator broke down late Saturday night until Monday morning.
Business response:
Dear Shannon, Thank you for choosing our brand for your travel plans and for leaving your feedback. We want to apologize for the issues you experienced during your stay. Unfortunately, maintenance issues arise occasionally, and once recognized, we work as quickly as possible to get everything operating correctly. We appreciate your feedback and hope you will stay with us again so we can show you the excellent stay you deserve and learn from us.Sincerely,Hotel Management
When we showed up they did not have any rooms available. Told unable to contact us before we showed.
Business response:
Dear Nadine, We want to extend our apologies for not being able to provide you with a room. We completely understand your frustration and the inconvenience this caused you. We try to provide the accommodations requested based on availability; therefore, we regret not meeting your expectations. Please rest assured that we take this matter seriously and are actively reviewing these concerns to minimize the chances of such incidents happening again. We hope you will give us another opportunity in the future.Sincerely,Hotel Mana... read more
Needs a remodel
Business response:
Dear Robert, Thank you for staying with us and taking the time to share your feedback. We are sorry you felt our facility needed updating, and we have shared your concern with the appropriate individuals. We are committed to keeping our accommodations clean and well-maintained as we anticipate future modernization plans for our hotel. Please come back and see us again!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Dayton - North
How is Extended Stay America - Dayton - North rated?
Extended Stay America - Dayton - North has a 3.3 star rating with 2,231 reviews.
When is Extended Stay America - Dayton - North open?
Extended Stay America - Dayton - North is open now. It will close tomorrow at 12:00 a.m.