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Extended Stay America - Dayton - North
- Hotels
- Dayton, OH
About this business
Location details
6688 Miller Ln., Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room beside us music all night with deep bass shower did not drain hard to adjust water temperature other than that very good price and location
Business response:
Dear craig, Thank you for reviewing your stay. We are glad you chose us for your visit, and we appreciate you mentioning how much you enjoyed our convenient location of excellent pricing. However, we hope you will accept our apologies for the noise disturbances from other hotel guests. While we know this cannot change your recent experience with us, please know for future visits, our front desk is available at any hour to help make you as comfortable as possible. We are grateful for all of your feedback and hope you will ret... read more
The room was picked up but not cleaned. There was a used bar of soap in shower from previous person, the sheets were not changed from from previous guest.
Business response:
Dear Silvia, Thank you for your feedback. We apologize that our housekeeping staff overlooked some areas in your room. It does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. Thank you once more, and we hope to see you again.Sincerely,Hotel Management
I used to think that Extended Stay America provided a consistent level of quality. My three most recent stays have all convinced me the 'good' experiences I had were the exception, not the rule. Our original room was not acceptable since the entire front panel of the AC unit simply fell off and left its mechanical innards on prominent display. Our second room was better; but the room and surrounding hallway smelled horrible. Several of the light bulbs were out and there were stains that still remained on one of the beds and ... read more
Business response:
Brandon, thank you for taking the time to post your review. We apologize for the concerns you encountered during your stay. We work hard to provide a clean, comfortable, and well-maintained environment; therefore, we regret the inconvenience it caused you. We will follow up on your concerns with our respective teams to ensure we are well poised to serve you better in the future. Our staff typically does a terrific job responding to our guests’ needs, so we are sorry that did not happen in your instance. Your feedback is valu... read more
Experience was not good from their credit card machine not working and check in process taking more than 30 min. After 12:00am. Followed up by my room being very hot. The AC did not have power. I had to trip the switch at the outlet to get the power on. Sat down to turn on the tv. The remote didn’t work. Front desk came up and tried to push buttons and apologize and said I could contact the service department in the morning. I asked them to approve a refund and he said he couldn’t help with that. A few minutes later came bac... read more
Business response:
Thank you for sharing the specifics of your visit. We are sorry for the inconvenience you experienced during check-in and apologize for the issues you experienced with the air conditioner. We will address this with our maintenance team and make sure we prevent such reoccurrences. It is unfortunate that you had to leave us earlier than anticipated, but we hope you will consider giving us another chance to redeem ourselves. Sincerely, Hotel Management
Upon checkin, I was informed the hotel was completely book and i didnt have a room even though I reserved one. The attendant didnt seem empathetic or concerned with sharing this information. While my mom checked into her room, she later stated that I could upgrade my stay if i didnt mind a kimg size bed. I asked if It would be the same price for the inconvenience. After she hesitanted she said yes. I appreciated that however why tell me the whole hotel was booked and with poor delivery. It took about 15/20 minutes for her to... read more
Business response:
Cheryl, thank you for sharing the specifics of your stay. We are sorry for the unpleasant service you received from our front desk staff upon arrival. Please be assured we will discuss your concern with the appropriate team to ensure we better serve our guests. We have also noted your additional comment as we do everything in our capacity to prevent such activities from occurring on your premises and appreciate you bringing this to our notice. We hope you will give us a chance to redeem ourselves the next time you are in the... read more
Arrived late at night. Clerk at desk was clearly high on drugs. Seedy individuals in parking lot. Front door propped open when should have been locked. I was with my family and felt completley unsafe. Absolutley do not come to this place at night unless you are cool with drug dealers,pimps and prostitutes. Disgusting.
Business response:
David, thank you for taking the time to share your review. We appreciate you bringing these concerns to our attention. We are grateful for your thoughts on this matter and your patience. Thank you for your time; you have our assurance that we will address your comments appropriately. Sincerely, Hotel Management
This hotel was overbooked by 5 rooms and my family, that was booked through Expedia, 9 months ahead of time for 2 rooms was fresh out of luck for our son's graduation from college, even though we were checking in at 7:00pm, not exactly so late our rooms should have been given away! They were not the least bit helpful in helping us find alternative accommodations- They very much didn't care!!
Business response:
Shawn, thank you for sharing your feedback. We are sorry we were overbooked and could not accommodate you as there are times when we do not have the suite unoccupied and available. We understand your frustration, and we genuinely regret disappointing you. We do hope you will offer us another opportunity to host you in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dayton - North
How is Extended Stay America - Dayton - North rated?
Extended Stay America - Dayton - North has a 3.3 star rating with 2,232 reviews.
When is Extended Stay America - Dayton - North open?
Extended Stay America - Dayton - North is open now. It will close tomorrow at 12:00 a.m.