This profile has been claimed by the business owner or representative.
Extended Stay America - Dayton - North
- Hotels
- Dayton, OH
About this business
Location details
6688 Miller Ln., Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I have booked 2 bed but got single bed . Expedia didn’t communicate to hotel properly
Business response:
Thank you for your feedback. We are sorry for the issues you had with your reservation due to third party websites. We value you as a guest and hope we have the opportunity to welcome you again in the future. Sincerely, Hotel Management
Get what you pay for Had a good price deceided to try this place. Beds were hard and uncomfortable. Refrigerator kept making a clicking sound everytime it would kick on. Our room was also by an exit, didn't realize how many people use stairs, so that door kept slamming. Not a quiet relaxing night, wouldn't stay again.
Business response:
Michele, we are sorry to learn that your stay with us was less than relaxing due to the noise issues you had in your room. We wish we had the opportunity to address this while you were here, as we would have been happy to take care of you better. We are also sorry for the problem you encountered with the bed and refrigerator. Our maintenance team is inspecting the refrigerator unit in your room and fix it immediately. Thank you for being our guest, and we hope you will choose to stay with us again so that we can provide you ... read more
There was a cockroach in our bathroom and bugs on the window sill. The room smelled bad. When we switched rooms the room across from us had a dog barking non-stop.
Business response:
Thank you for the feedback regarding your stay in our hotel. We are sorry for the insects you encountered in your room. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent such issues in the future. We will also follow up with the team to ensure we are doing everything possible to minimize the odor so that our guests are not impacted. We also apologize for the situation you described regarding excessive noise, and this disrupted your sleep. Our front desk is... read more
The bathroom was nice. Dudnt like the radiator making extra noise. Front desk service was horrible. If room wasnt already reserved i would had left. Breakfast consist of nutrigram bars, muffins and coffee. That is not acceptable breakfast as suggested.
Business response:
Thank you for choosing our hotel. We apologize for the issues you faced with our front desk staff and for your disappointment with our breakfast offerings. We have shared your concerns with the appropriate teams and will use them to improve going forward. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
There was never anyone at the front desk when we needed something - she was always in the back talking on her phone (we could hear her from the front). We had trouble with ants in our room. Continental breakfast is just a few pre-wrapped muffins or Special-K bars. When we left, they had run out of coffee in all three of their dispensers. Said we could wait another 10-15 minutes and they would make more. Apparently, no one was paying attention to it in the first place.
Business response:
Thank you for staying at our hotel. We are sorry for the service you received from our associates and regret you did not enjoy your time with us. We have taken note of your feedback and have shared it with the front desk team to be more attentive in the guest's needs and also to take care of the refilling of breakfast offerings. We hope you will give us another chance to prove ourselves and show you that we take great pride in providing wonderful service. Sincerely, Hotel Management
Better in photos than in-person Hotel looks a lot better in photos than in-person. The hotel room was outdated and the kitchen area was super outdated. The fridge fan/ motor was going and was SUPER loud! The top of the kitchen stove was dingiest and had stuff burnt on the top burners. The bed wasn’t that comfortable, the blankets were very old, light blanket and comforter and the pillows were super cheap polyester fill. I didn’t get much sleep that night since I’m a light sleeper and the fridge kept turning on and off.
Business response:
Sarah, thank you for being our guest. We apologize for your disappointment with the overall condition of your room. Your feedback has been shared with the appropriate individuals in our organization as we begin formulating plans for future renovations. We have also discussed your concerns with our housekeeping team to be more diligent with their efforts moving forward. Please consider giving us another opportunity the next time your travels bring you this way. Sincerely, Hotel Management
Don’t stay here!
Business response:
Thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. We appreciate your feedback, and we hope you will return so we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dayton - North
How is Extended Stay America - Dayton - North rated?
Extended Stay America - Dayton - North has a 3.3 star rating with 2,232 reviews.
When is Extended Stay America - Dayton - North open?
Extended Stay America - Dayton - North is open now. It will close tomorrow at 12:00 a.m.