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Extended Stay America - Daytona Beach - International Speedway
- Hotels
- Daytona Beach, FL
About this business
Location details
255 Bill France Blvd., Daytona Beach, FL, 32114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Horrible service! Beware of booking through Expedia. I arrived to check in and was told that my room wasn’t available. I explained Expedia gave me confirmation of having a room reserved and was available. The lady at check in was rude about me having a issue with my room and said “oh well they be booking rooms we don’t have. “ I asked to speak with a manager on duty. Some white guy with glasses comes strolling from the back asking what’s the matter with attitude as well. I explained my situation and he was able to put me in ... read more
Business response:
James, thank you for being our guest. We sincerely apologize for the reservation issue you encountered at the time of check-in and the difficulties you had during your stay. Your feedback highlights the area of development, so it is discussed with the appropriate individuals to improve not only our service levels but also the facilities so that our future guests are not similarly impacted. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area.... read more
This facility really smelled bad... I hoped it was just the lobby, but the room smelled awful too. They also didn’t have shampoo in the bathroom.
Business response:
Thank you for being our guest. We apologize for the unpleasant odor you experienced on your stay. We work hard to provide a clean and comfortable environment, and we are sorry the smell compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. Kindly note, in-room amenities and other articles such as toiletries are available at the front desk. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ou... read more
Worst hotel ever. It’s disgusting. Our trip to Daytona was hampered by our stay at extended stay America. The room smelled awful. There was garbage strewn across the floor. For instance there were numerous disposable floss sticks under the coffee table and in the corner of the room, clearly visable. There was a baby’s diaper on the floor by the dresser. Lots of curly hair in the bathroom and the carpet was just nasty. There were stains of something running down the walls. The room smelled like stale bacon grease, it was awfu... read more
Business response:
Dear Steve, thank you for sharing your concerns with your review. We are so very sorry for the overall poor conditions you experienced throughout your stay. The cleanliness was unacceptable and it is clear our housekeeping staff has some work to do. They have been made aware of their missteps. We are also working on being more diligent enforcing our no-smoking policy and we are sorry for the not so fresh environment you experienced. Thank you for the feedback as this helps us make your next stay and those of future travelers... read more
Business response:
Thank you for being our guest. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Business response:
April, thank you for being our guest. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
This property was horrible! No wake up calls no service no extra towels. It is not worth the money I don’t care how cheap it is. The manager barely spoke English and was not empathetic. I would pay them not to stay there! Do not recommend
Business response:
Thank you for being our guest. We are sorry and are disappointed to read our hotel’s service and facilities did not provide the value you were hoping for. Your feedback is discussed with the appropriate individuals ensuring we take the necessary steps to improve the quality of not only our service but also our facilities going ahead. We truly hope you will consider giving us another opportunity to serve you better in the future. Sincerely, Hotel Management
CIGARETTE SMOKE! Cigarette smoke! Cigarette smoke! Cigarette smoke!
Business response:
Thank you for being our guest. We are disappointed reading the smoke smell which made for an unpleasant experience. Please accept our apologies for not providing an excellent stay. We have strict policies prohibiting smoking, so we appreciate you bringing this to our attention as we can address it appropriately. Thank you again for sharing your observations, and we hope you give us another opportunity to meet your expectations in the near future. Sincerely, Hotel Management
Trash was not taken out. Linens still looked dirty.
Business response:
Thank you for taking the time to review your stay. We apologize for the cleanliness issues you encountered while you were here and for the inconvenience you had due to our hotel policy. We have discussed your feedback with our housekeeping team, and we will be more diligent in our efforts. Also, know since we are an extended stay hotel, our housekeeping is done on a weekly basis to respect the privacy of our guests, but it is always available upon request at a minimal fee. We hope you will consider a return visit so we can r... read more
The shower has restricters on the nozzle, it’s impossible to rinse your hair.
Business response:
Thank you for the comments. We were sorry to read you were inconvenienced by maintenance issues in your bathroom. We have alerted our engineering team, and we are fixing the problem. Again, we are terribly sorry about this, and we look forward to having you back with us in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Daytona Beach - International Speedway
How is Extended Stay America - Daytona Beach - International Speedway rated?
Extended Stay America - Daytona Beach - International Speedway has a 3.5 star rating with 2,041 reviews.
When is Extended Stay America - Daytona Beach - International Speedway open?
Extended Stay America - Daytona Beach - International Speedway is open now. It will close tomorrow at 12:00 a.m.