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Extended Stay America - Denver - Aurora North
- Hotels
- Aurora, CO
About this business
Location details
14095 E. Evans Ave., Aurora, CO, 80014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No pool Pool is closed for the season, so we changed motels
Business response:
Julie, thank you for sharing your concerns. We are sorry to know you were not happy and very disappointed with our pool being closed. Please give us another opportunity to provide you with a better experience on your next stay. Sincerely, Hotel Management
It was very nice and the front desk lady was very nice but it would of been nice for the housekeeper to come take are trash out
Business response:
Jennifer, thank you for writing about your experience at Extended Stay America. We are delighted to know you found the service delivered by our team impressive and that you had a great stay with us. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Great room and nice staff. No complaints about anything.
Business response:
Thank you for selecting Extended Stay America. Delivering well-appointed rooms and excellent service has been our aim, and we are happy you acknowledged these in your review as the highlight of your stay. Your review is highly valued, and we look forward to seeing you again soon. Sincerely, Hotel Management
Needs attention. It did not look clean due to.carpet having worn spots; it needs replacing. The bathroom had no soap..minimally, I would expect you to offer hand soap. When I arrived at 10 p.m. to check in, traveling solo, it was unsettling to pass a vagrant at front steps.
Business response:
Linda, thank you for being our guest. We are sorry for the issues you encountered and regret the inconvenience it caused. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. Kindly note, in-room amenities and other articles such as toiletries are available and complimentary at the front desk. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
It was cheap, Clean enough. Noisy refrigerator that couldn’t be unplugged. For $10 more there are “regular” hotels in the area where the clientele seem a little more like travelers than residents.
Business response:
Bonnie, thank you for being our guest. We are sorry and are disappointed to read our hotel’s service and facilities did not provide the value you were hoping for. Your feedback is discussed with the appropriate individuals ensuring we take the necessary steps to improve the quality of not only our service but also our facilities going ahead. We truly hope you will consider giving us another opportunity to serve you better in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Denver - Aurora North
How is Extended Stay America - Denver - Aurora North rated?
Extended Stay America - Denver - Aurora North has a 4.5 star rating with 1,947 reviews.
When is Extended Stay America - Denver - Aurora North open?
Extended Stay America - Denver - Aurora North is open now. It will close tomorrow at 12:00 a.m.