This profile has been claimed by the business owner or representative.
Extended Stay America - Denver - Aurora North
- Hotels
- Aurora, CO
About this business
Location details
14095 E. Evans Ave., Aurora, CO, 80014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needs attention. It did not look clean due to.carpet having worn spots; it needs replacing. The bathroom had no soap..minimally, I would expect you to offer hand soap. When I arrived at 10 p.m. to check in, traveling solo, it was unsettling to pass a vagrant at front steps.
Business response:
Linda, thank you for being our guest. We are sorry for the issues you encountered and regret the inconvenience it caused. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. Kindly note, in-room amenities and other articles such as toiletries are available and complimentary at the front desk. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
It was cheap, Clean enough. Noisy refrigerator that couldn’t be unplugged. For $10 more there are “regular” hotels in the area where the clientele seem a little more like travelers than residents.
Business response:
Bonnie, thank you for being our guest. We are sorry and are disappointed to read our hotel’s service and facilities did not provide the value you were hoping for. Your feedback is discussed with the appropriate individuals ensuring we take the necessary steps to improve the quality of not only our service but also our facilities going ahead. We truly hope you will consider giving us another opportunity to serve you better in the future. Sincerely, Hotel Management
The staff as friendly and available when needed> repairs where needed and staff attended to the matter right away. not safe with the lack of any additional curtain to cover windows.
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad to know you were impressed by our courteous and attentive staff. We value your feedback and look forward to welcoming you back. Sincerely, Hotel Management
Clean property and room. The staff not so welcoming. Definitely not the attitudes for customer service.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It is nice to know you found your suite clean and comfortable, and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Loved everything staff tooms everything was awesome
Business response:
Thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests, and we appreciate you mentioning our accomplishments. It was our pleasure serving you, and we look forward to our next opportunity to make your visit a great one. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Denver - Aurora North
How is Extended Stay America - Denver - Aurora North rated?
Extended Stay America - Denver - Aurora North has a 4.5 star rating with 1,860 reviews.
When is Extended Stay America - Denver - Aurora North open?
Extended Stay America - Denver - Aurora North is open now. It will close tomorrow at 12:00 a.m.